Product Manager II

Coastal•Madison, MS

About The Position

As a Product Manager at Coastal, you’ll play a critical role in defining and delivering products that drive meaningful business outcomes. You’ll be expected to think like an owner, making trade-offs, driving growth, and influencing results across both customer-facing products and internal platforms. You’ll help shape the product and services strategy and lead the execution that brings it to life. You’ll work cross-functionally with engineering, design, operations, and compliance to deliver solutions that power both our digital banking capabilities and our fintech partner experiences. You’ll help define and ship product enhancements, improve internal processes, and ensure we’re building with a sharp focus on customer value, scalability, and compliance. This is a high-impact role where you’ll learn how to operate at the intersection of strategy, execution, and financial performance.

Requirements

5+ years of professional work experience, including experience in the financial services industry and/or management consulting with focus on financial services.
Strong analytical and problem-solving skills, with a data-driven mindset and a bias toward action.
Excellent communication and collaboration skills; able to influence across functions, synthesize complexity, and drive alignment with cross-functional teams.
Demonstrated ability to translate product strategy into clear, actionable execution plans, including product requirements, prioritization frameworks, and go-to-market coordination.
Exposure to hypothesis-driven product development, A/B testing, and agile product methodologies.
Commercially minded, with an understanding of financial and business levers that impact product decisions.
Experience working in dynamic, fast-paced environments where ambiguity, competing priorities, and learning by doing are the norm.
Curiosity and drive to explore emerging technologies, especially AI, data platforms, and fintech infrastructure.
A genuine interest in financial services and technology, and a strong desire to build products that deliver meaningful outcomes for customers.
Bachelor’s degree in Business, Computer Science, Engineering, or related field required.

Nice To Haves

Familiarity with Banking-as-a-Service, embedded finance, or blockchain is a plus, but not required.
Prior experience or internship in product management, strategy, consulting, or operations is preferred.
MBA or relevant graduate degree preferred but not required, demonstrated product leadership and business impact matter more.

Responsibilities

Own the product lifecycle for specific initiatives, from ideation to launch and iteration, defining the "what" and "why" behind product decisions with a sharp focus on customer value and business outcomes.
Relentlessly advocate for customer needs, using research, feedback, and empathy to guide product development and prioritize what matters most.
Collaborate with engineering, design, compliance, and operations to deliver high-quality products with a strong bias toward execution and measurable impact.
Use data to inform every stage of development, identifying opportunities, shaping priorities, measuring success, and optimizing performance.
Apply a hypothesis-driven approach to product development, leveraging A/B testing and experimentation to validate ideas and learn quickly.
Continuously identify opportunities to improve product performance, user experience, and internal workflows, driving toward constant iteration and improvement.
Stay curious and informed about emerging technologies, especially AI and automation, and proactively propose how they can be applied to improve products and internal capabilities.
Contribute to product strategy and roadmaps by synthesizing insights from customers, market trends, internal teams, and performance metrics.
Actively engage with customers, partners, and cross-functional teams to validate ideas, resolve issues, and build transparency and trust.
Thrive in a fast-paced, evolving environment, demonstrating initiative, managing ambiguity, and pushing ideas forward without waiting for permission.

Benefits

Medical Coverage: Choose from three competitive medical plans to find the coverage that best fits your needs and lifestyle.
Health Savings Account (HSA): Available with eligible medical plans, offering tax advantages and employer contributions.
Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses to help you save on out-of-pocket costs.
Dental and Vision Insurance: Plans to keep you and your family smiling and seeing clearly.
Life Insurance: Company-paid basic life insurance with options to purchase additional coverage for yourself and your dependents.
Long-Term /Short-Term Disability (LTD): Income protection in the event of a long-term illness or injury.
Supplemental Benefits: Including Hospital Indemnity, Accident Insurance, and Critical Illness coverage to provide extra financial support when you need it most.
401(k) Retirement Plan: A competitive retirement savings plan with company matching to help you plan for the future.
Paid Time Off: Generous vacation and sick leave policies to support your time away from work.
Holidays: Enjoy 11 paid holidays throughout the year.