Product Manager II

First American•Usa, CA

2d•$112,400 - $149,800

About The Position

Product Management defines, promotes, and communicates strategic roadmaps for current and future products. The Product Manager works with internal and external stakeholders to gather insights, understand business processes, challenges, and opportunities, and identify potential products and emerging markets. The role includes market research, product requirements and specifications, roadmap development, competitive assessments, product positioning, and marketing strategies for new product introductions and launches. The Product Manager serves as a primary product contact and evangelist, building awareness, understanding, and user acceptance, and works with customers to prioritize high-level requirements and support customer satisfaction and goals. The role collaborates with technology, sales, and other cross-functional teams on product implementation, upgrades, and deployments, as well as product positioning and customer messaging. The position translates product strategy into detailed requirements and advances product roadmaps with Sales, Marketing, Development, and clients. It provides direction to product development teams, approves project scope and change requests, and incorporates market activity, usage analysis, competitive responses, and research into future releases. The Product Manager develops product knowledge and customer messaging, assesses product lines and new ideas, defines high-level requirements across the customer experience, and evaluates competitors to identify gaps and threats. A bachelor's degree or equivalent combination of education and experience is required, along with at least five years of directly related experience in product or services development. The listed annual pay range is $112,400 to $149,800. Benefits are offered based on eligibility.

Requirements

Bachelor's degree or an equivalent combination of education and experience.
At least 5 years of directly related experience in product or services development.
Leadership presence, strong communication skills, and the ability to explain complex concepts to stakeholders and management.
Experience in product development, requirements and risk analysis, pricing, planning, competitive analysis, and financial planning and strategy.
Experience working in cross-functional, highly matrixed environments.
Innovative and forward-thinking approach.
Advanced knowledge of MS Office applications.
Sound decision-making, creativity, analytical, and problem-solving skills.
Ability to build relationships and encourage cooperation across First American product companies.
Project management skills.
Business acumen, strategic agility, ability to influence outcomes and change, and ability to negotiate for resources.
Successful track record designing, developing, and executing a wide range of projects.
Ability to model customer loyalty, manage customer expectations, solicit customer feedback, and ensure commitments are met.

Responsibilities

Translate product strategy into detailed requirements.
Advance and plan the product roadmap by working with Sales, Marketing, Development, individual clients, and other internal stakeholders to identify future needs and opportunities.
Approve project scope and change requests.
Execute the product roadmap by directing product development priorities and evolution.
Incorporate external market activities, usage analysis, competitive response, and market research into future product releases.
Understand customer needs, pain points, and opportunities, and develop product positioning and customer messaging.
Specify research needed to obtain market information.
Build deep product knowledge and communicate key product differentiators.
Recommend the nature and scope of current and future product lines by reviewing specifications, requirements, and risks, and evaluating new product ideas or changes.
Define high-level customer requirements for the customer experience, including product features and functions, target markets, and pricing.
May participate in creating product collateral that communicates product benefits and value propositions.
Assess market competition, identify product gaps and competitive threats, and help establish a competitive edge.
Work with customers to develop and prioritize high-level product requirements and support customer satisfaction and goals.
Coordinate with technology, sales, and other cross-functional teams on product implementation, upgrades, and deployments.
Participate in creating and driving product positioning and customer messaging.