Product Manager II

PNC•Pittsburgh, PA

1d•$55,000 - $134,550•Onsite

About The Position

As a Product Manager II within PNC's Treasury Management organization, you will support the strategy, development, and ongoing enhancement of PNC’s receivables product suite, including lockbox, electronic receivables, and cash application capabilities. This role is ideal for a product manager who thrives in a collaborative, fast-paced environment and is passionate about improving client experiences and operational efficiency. You will work closely with senior product leaders, technology partners, operations teams, and external vendors to deliver product enhancements and modernization initiatives aligned with PNC’s Treasury Management strategy.

Requirements

University / college degree, with 3+ years of relevant / direct industry experience.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management.

Nice To Haves

Business Objectives
Customer Solutions
Marketing
Product Development
Product Management
Sales
Business Acumen
Collaborating
Competitive Environment
Decision Making and Critical Thinking
Design Thinking
Effective Communications
Emerging Technologies
Innovation
Knowledge Of Product Line
Problem Solving
Producing Results
Solutions Development
Certifications are often desired.

Responsibilities

Support and execute the product roadmap for receivables solutions, ensuring alignment with business priorities and client needs
Act as a product owner within an agile framework, maintaining the product backlog and supporting sprint planning and execution
Contribute to product strategy, business cases, and feature prioritization
Collaborate with external technology vendors to support product enhancements and platform capabilities
Assist in managing the end-to-end product lifecycle, including development, testing, launch, and post-implementation support
Collaborate with other product managers to ensure alignment across the Treasury Management portfolio
Work closely with operations teams to improve workflows, service delivery, and scalability
Partner with internal stakeholders (sales, implementation, servicing, risk, and compliance) to support product delivery and client need
Support technology modernization efforts across receivables platforms
Review, analyze and may be responsible for leading initiatives related to the selection, design, development and promotion of new or existing products utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience.
Participates in customer focused quality assessments and improvement processes.
Leverages knowledge of emerging technologies to develop a business case, business plan, and roll-out for less complex products or initiatives through all applicable channels.
Analyzes product, technology, and market trends and third party requirements as necessary, to develop and design innovative features of new and/or existing products or enhancements.
Manages the development, production, roll-out, pricing or promotion of less complex products or initiatives, and recognizes, anticipates and resolves operational and process problems that arise.
Works with internal and external partners including sales, marketing, digital channel delivery, and may participate in client-facing activities throughout the product lifecycle.
As part of the first line of defense, supports risk management, compliance, and audit needs as necessary.
Monitors and analyzes business results of recently introduced or existing products, coordinates reporting, and may recommend modifications to improve results.
Drives business, financial and customer experience results for less complex products and initiatives and recommends modifications in product features and/or marketing to improve results.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.