Product Manager II
About The Position
LCPtracker, Inc. is a cloud-based software (SaaS) provider specializing in labor compliance for public works construction projects. LCPtracker has offices in New Braunfels, TX, Orange CA, and Fenton, MI, and helps government agencies and prime contractors meet Davis-Bacon/prevailing wage compliance requirements on projects backed by federal, state, and/or local funding. Thousands of clients and over 100,000 contractors use LCPtracker for their certified payroll and construction site compliance needs. LCPtracker has been recognized year after year since 2017 as one of the “Best Places to Work” in Orange County by the Orange County Register. As Product Manager, you will be responsible for managing products across the full product life cycle. You will lead by influence and collaborate across a variety of functions in the company and guide your product team to develop solutions that meet the needs of customers in target markets. Additionally, you will engage with customers and study the market to understand emerging market problems and validate which ones need to be solved. You will become the expert of your products and will be responsible for their success. You possess a blend of business and technical understanding, including big-picture vision and a drive to make that vision a reality. You enjoy spending time in the market to understand market problems as much as collaborating with your team to find innovative solutions for the broader market. You do not take product enhancement requests at face value. Instead, you invest the time and effort necessary to understand the business problem behind the request. Then, you collaborate with your team to develop and deliver an effective solution that delights customers.
Requirements
- 4-7 years of experience in a B2B product management or technical client services role.
- Bachelor’s degree in Business, Marketing, or a related field.
- Proven experience in working with software development teams using Agile development principles.
- Track record of using qualitative and quantitative data to prioritize and drive decision-making.
- Strong oral and written communication skills with the ability to articulate the goals of a product or feature to internal stakeholders.
Nice To Haves
- Experience in certified payroll, LCPtracker, or labor regulatory compliance a plus.
- Pragmatic Certified preferred.
Responsibilities
- Own the customer journey for your product(s).
- Manage the entire product life cycle from market validation, product discovery, development, launch, growth, marketing, and retirement.
- Function as the “voice of the customers” to the rest of the organization.
- Lead a range of complex research techniques to understand customer needs, industry trends, customer behaviors to shape and get buy-in on your products’ direction.
- Maintain well-defined user personas to guide solution approaches.
- Maintain a structured backlog where Epics, Features, and User Stories tell a clear story of immediate future value.
- Lead delivery teams and stakeholders process change and decisions with assertiveness, empathy, and focus.
- Collaborate with other Product Managers to ensure customer and market value.
- Develop and orchestrate go-to-market plans in partnership with Marketing, Sales, and Services teams.
- Build collaborative relationships at all levels of the organization.
- Contribute to Product Vision, Goals, and Success Measures and assist with maintaining clear and accurate roadmaps.
- Monitor the competition and develop strategies and tactics to reduce competitive threats.
- Generate and socialize product performance reporting to help the organization understand why your products are winning or losing in the market.
- Manage the entire product life cycle from product discovery, development, launch, growth, marketing, and retirement.
- Function as the “voice of the market” to the rest of the organization.
- Lead a range of complex research techniques to understand customer needs, industry trends, customer behaviors to shape and get buy-in on your products’ direction.
- Maintain well-defined user personas to guide solution approaches.
- Maintain a structured backlog where Epics, Features, and User Stories tell a clear story of immediate future value.
- Lead delivery teams and stakeholders process change and decisions with assertiveness, empathy, and focus.
- Collaborate with other Product Managers to ensure customer and market value.
- Develop and orchestrate go-to-market plans in partnership with Marketing, Sales, and Services teams.
- Build collaborative relationships at all levels of the organization.
- Contribute to Product Vision, Goals, and Success Measures and assist maintaining clear and accurate roadmaps.
- Monitor the competition and develop strategies and tactics to reduce competitive threats.
- Generate and socialize product performance reporting to help the organization understand why your products are winning or losing in the market.
Benefits
- Paid Time Off
- 10 Paid Holidays
- Phantom Stock
- 401k Plan with up to 4% company match
- Medical Benefits (Health, Vision and Dental)
- Life Insurance (company paid)
- Long-Term Disability and Short-Term Disability (company paid)
- Employee discounts and perks program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
