Product Manager II

InComm Payments • Saint Petersburg, UT

2d • Remote

About The Position

Join InComm Healthcare, part of InComm Payments, as a Product Manager II shaping technology that connects health plans, members, and partners. The role leads products and platform capabilities focused on client integrations, enrollment and eligibility for supplemental benefit and incentive programs, APIs, data exchange, and reporting. It is a remote role for a product professional who can turn complex needs into scalable solutions and measurable outcomes.

The position simplifies health plan connectivity, improves the accuracy and visibility of enrollment and eligibility information, and expands reusable platform capabilities. It collaborates across product, engineering, implementation, operations, analytics, sales, and marketing to deliver client solutions. As the subject-matter expert for assigned products and integrations, the Product Manager II sets priorities, manages dependencies, supports launches, communicates tradeoffs, and champions reusable platform solutions.

Requirements

• 3+ years of experience in product management, technical product management, business analysis, or a related field.
• Bachelor’s degree in business, technology, healthcare, or a related discipline, or equivalent experience.
• Experience with B2B products, enterprise platforms, or client-facing technology solutions.
• Ability to translate complex needs into clear priorities, roadmaps, requirements, and measurable outcomes.
• Experience with Agile development, backlog management, user stories, acceptance criteria, and cross-functional delivery.
• Strong analytical, communication, facilitation, stakeholder management, and decision-making skills.
• Ability to manage multiple initiatives, navigate ambiguity, and adapt to changing priorities.
• Ability to travel up to 15%.

Nice To Haves

• Experience with APIs, integrations, data exchange, enrollment and benefit eligibility, reporting, or analytics for client-facing platforms.
• Healthcare technology or regulated-industry experience and familiarity with privacy, security, compliance, and operational readiness.
• Healthcare claims or clinical data processing experience is a plus.

Responsibilities

• Own assigned products from discovery and strategy through launch, adoption, measurement, and optimization.
• Define product vision, roadmaps, requirements, release plans, business cases, and success measures aligned with InComm Healthcare strategy.
• Prioritize investments based on client and member value, scalability, risk, compliance, efficiency, and financial impact.
• Align roadmaps and dependencies across enrollment and benefit eligibility, APIs, reporting, digital experiences, payments, and operations.
• Use product performance, adoption, service health, and client outcomes to guide continuous improvement.
• Build expertise in healthcare benefits administration, enrollment and eligibility, client integrations, interoperability, reporting, and market trends.
• Engage clients, prospects, partners, members, and internal teams to identify needs and validate solutions.
• Analyze market offerings, client feedback, product data, support trends, and implementation learnings to identify scalable opportunities.
• Translate insights into prioritized capabilities and measurable client and business outcomes.
• Lead discovery and delivery with engineering, architecture, implementation, operations, analytics, security, compliance, and quality assurance.
• Define epics, features, user stories, acceptance criteria, workflows, and data and nonfunctional requirements.
• Own intake, backlog prioritization, and release planning to focus capacity on the highest-value outcomes.
• Guide scalable integrations for member enrollment and benefit eligibility feeds, APIs, authentication, data exchange, reconciliation, and error handling.
• Define reporting for enrollment and eligibility, transactions, program performance, exceptions, and service operations.
• Set product OKRs and KPIs for adoption, client and member outcomes, quality, service performance, and product health.
• Support testing, launch readiness, implementation, documentation, and post-launch stabilization.
• Measure realized value against OKRs, KPIs, and development, implementation, support, and operating costs.
• Balance client commitments with platform reuse, scalability, maintainability, and long-term total cost of ownership.
• Partner with Marketing on positioning, messaging, launches, and core collateral.
• Communicate the value of integrations, APIs, benefit eligibility, reporting, and related platform capabilities.
• Create product documentation and enablement materials that support readiness and client adoption.
• Serve as the product expert for assigned integrations, enrollment and benefit eligibility, APIs, and reporting capabilities.
• Partner with Sales, Account Management, Solutions, and Implementation to assess fit, shape scalable solutions, and communicate roadmaps.
• Support client presentations, proposals, solution reviews, implementation planning, and executive discussions.
• Set clear expectations for capabilities, dependencies, delivery options, and roadmap considerations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level