Product Manager - Healthcare
About The Position
Illumia is an industry leader in bringing the best integrated technology solutions to education, healthcare, and business campuses worldwide. Illumia was built on the collective expertise of Transact Campus + CBORD, and brings together people, technology, and insight to pioneer the art of the experience across the communities we serve. Be a part of this exciting organization and improving the lives of people doing mission-critical work. We strive to provide the best customer experience in the industry and have succeeded with a single, strong motivating principle: We serve our user community. Our success and growth are directly attributed to our people. Our newly named company is dedicated to fostering a culture of integrity, respect, and continuous personal development. We maintain an entrepreneurial spirit, where creativity, innovative problem-solving, and learning agility drive our day-to-day actions.
Requirements
- 3–6 years of product management experience; discovery-led, outcome-oriented work strongly preferred
- Demonstrated ability to run customer and user research; comfort forming and testing hypotheses
- Experience with SaaS products in institutional, campus, healthcare, or enterprise environments preferred
- Genuine curiosity about how great products get built is non-negotiable
Nice To Haves
- Experience with Silicon Valley Product Group principles
Responsibilities
- Continuously engage with customers and users to build a deep, current understanding of the problem space
- Form clear hypotheses about what solutions will create value and design lightweight experiments to test them
- Work with the Interaction Designer and Engineering lead to prototype, test, and iterate toward solutions that are valuable, usable, feasible, and viable
- Translate the squad's quarterly objective into a backlog that reflects the team's current best understanding of how to achieve it
- Make prioritization decisions grounded in evidence — usage data, customer research, outcome metrics — not stakeholder volume or recency
- Define the key results that indicate whether the squad's objective has been achieved; track and communicate progress honestly
- Build and maintain the feedback loops — usage instrumentation, adoption metrics, customer signals — that tell the team whether what shipped is working
- Partner with the APM to ensure delivery runs smoothly without pulling PM attention from discovery
- Represent the squad's work and rationale to stakeholders — communicating outcomes and strategy, not just status
- Partner with Product Marketing on launch readiness and positioning
Benefits
- Flexible time off to include paid holidays and volunteer time.
- Robust health, dental, and vision insurance plans on your first day of employment
- Employer-paid life insurance/AD&D/short-term and long-term disability insurance
- Comprehensive employee assistance program (EAP)
- Flexible spending account (FSA) or health savings account (HSA)
- Matched 401(k)
- Employee stock purchase plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
