Product Manager, Health Platform
About The Position
Sun Life Health helps Canadians live healthier lives. Due to the complex nature of navigating healthcare in Canada, Sun Life partners with internal and external groups and organizations to provide valuable experiences in order to meet the needs of both patients and providers. While we’re proud of what we’ve done so far, there’s still a lot we can do and you can be a part of our growing team and expanding health ecosystem. We are a passionate group who likes to take on big challenges in a supportive environment, grounded in our mission to improve healthcare for Canadians. We are in search of an exceptional Product Manager, Health Platform to join the Sun Life Health team, focusing on the challenges of patients and healthcare providers, and guiding a full-stack product team from strategy to shipping products in a customer-first agile environment. We are seeking a strategic product manager who can bridge business and technology, simplify complex ecosystems, influence without authority, and drive platform capabilities that scale across products, partners, and member experiences. The Product Manager plays a key role in accelerating Sun Life Health’s growth by supporting the identification and delivery of the product roadmap to enable new user experiences and business value.
Requirements
- Proven experience owning product roadmaps and delivery for complex platform, API, or digital product ecosystems.
- Strong ability to translate complex business processes, eligibility rules, and customer journeys into scalable product requirements and solutions.
- Exceptional communication and relationship-building skills with the ability to align business, technology, operations, analytics, and external partners around a shared vision.
- Experience working with APIs, system integrations, data exchange models, and cross-platform architectures in an agile product environment.
- Demonstrated ability to navigate ambiguity, analyze complex problems, identify dependencies, and make data-informed product decisions.
- Strong track record partnering with engineering teams and technical squads throughout discovery, design, planning, and launch phases.
Nice To Haves
- Experience in health, benefits, insurance, digital healthcare, or regulated industries with a strong understanding of customer access, eligibility, and partner ecosystems.
Responsibilities
- Own the product roadmap for health product eligibility, access, and information exchange capabilities across multiple products, programs, and business units.
- Lead the definition and delivery of scalable platform solutions by partnering with product, business, technology, operations, and external health partners to solve complex cross-functional challenges.
- Drive product discovery, launch readiness, and ongoing optimization, ensuring business requirements are translated into effective capabilities, integrations, and member experiences.
- Shape and prioritize a strategic roadmap of platform and API enhancements that improve partner integration, operational efficiency, and future growth opportunities.
- Serve as the subject matter expert and trusted advisor on eligibility, access, and platform capabilities, influencing decisions and aligning stakeholders across the organization.
Benefits
- Flexible Benefits from the day you join to meet the needs of you and your family
- Pension, stock and savings programs to help build and enhance your future financial security
- Wellness programs that support the three pillars of your health – mental, physical and financial
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
