Platform Product Manager

IEQ CapitalSan Francisco, CA
$110,000 - $150,000Hybrid

About The Position

IEQ Capital is seeking a highly driven Platform Product Manager to join our Platform Team. This role operates at the intersection of business, product, operations, and engineering. The Platform Product Manager acts as the product owner and execution lead for their domain, owning the roadmap and backlog, translating business needs into well-defined work, driving delivery, and ensuring adoption across CRM systems, data integrations, and internal tools. We are looking for someone who combines strong project management discipline with systems thinking, product ownership, and the ability to push work forward across teams.

Requirements

  • 4+ years of experience in Product Management, or in financial services or wealth management with demonstrated ownership of business systems, workflows, or technology initiatives
  • Experience working with CRM systems
  • Strong ability to translate business needs into clear business and system requirements
  • Proven track record of driving initiatives across multiple stakeholders
  • Strong executive communication skills

Nice To Haves

  • Familiarity with APIs, integrations, and data flows
  • Experience acting as a product owner
  • Exposure to workflow automation tools or low-code platforms
  • Experience operating in software delivery environments

Responsibilities

  • Own Platform Initiatives End-to-End
  • Evaluate new ideas and requests from business stakeholders
  • Clarify problems before jumping to solutions
  • Define requirements with clear and measurable business outcomes
  • Translate needs into executable user stories with acceptance criteria
  • Manage initiatives from discovery through release and adoption
  • Drive post-launch feedback and iteration
  • Own Domain Roadmap & Backlog
  • Maintain a clear domain roadmap and clean, prioritized backlog, aligning priorities with the Head of Platform
  • Balance quick wins with long-term structural improvements
  • Run backlog grooming with developers
  • Ensure user stories are properly scoped for delivery and updated regularly
  • Track delivery progress and unblock issues quickly
  • Partner with Developers & Admins
  • Translate business requirements into technical-ready work
  • Align on scope before delivery commitments
  • Hold developers accountable to delivery hygiene
  • Manage trade-offs between speed and sustainability
  • Think structurally and understand system constraints.
  • Drive Cross-Functional Coordination
  • Align and coordinate stakeholders across all departments
  • Manage competing priorities transparently
  • Run project working sessions
  • Identify downstream impacts across systems
  • Ensure handoffs between teams are documented and repeatable
  • Adoption, Training & Continuous Improvement
  • Create documentation and process maps
  • Run training sessions when new functionality launches
  • Gather structured user feedback
  • Identify workflow breakdowns or adoption gaps
  • Propose iterative improvements
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