Product Manager, Gx Customer Solutions
About The Position
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. The Product Manager is responsible for driving the sales & marketing activities to key customers for the McKesson Gx private label products. The role will work within the NorthStar Commercial team on activities related to optimizing revenue, developing new business with customers, and supporting the Commercial team in streamlining data sources with Demand Management, Programs, ClarusONE Global Sourcing and Supply Chain teams. The Product Manager role will have full sales responsibility & be the primary point of contact for McKesson affiliated Strategic Accounts and other non-PSAS specific customers. This is a customer facing role within the Commercial team. This is a highly cross functional role that is critical to McKesson Generics ability to drive growth.
Requirements
- 4-year degree in Marketing, Business or related field or equivalent experience
- 4-+ years of work experience in Account Management, Product Commercialization, Sales Support, or analytics, preferably within generics, pharmaceuticals, or healthcare distribution
- Strong communication skills for both internal and external customers, and ability to drive initiatives through a matrixed organization.
- Highly organized & self-motivated with ability to multitask and prioritize workload under strict deadlines
- Embraces emerging technologies, including Agentic AI and Copilot, to drive automation, accelerate decision-making, and modernize commercial execution
- Hands-on expertise with BI and visualization tools (e.g., Power BI, Tableau) and advanced Excel and PowerPoint to create executive-ready materials.
- Working knowledge of relational databases and querying (e.g., SQL; platforms such as Snowflake, SQL Server, Oracle).
- Demonstrated ability to influence individuals and exercise good judgement in a fast-paced decision-making environment
- Ability to think strategically, logically, analytically, problem-solve and lead initiatives
- Strong attention to detail and accuracy with the desire to seek improvements in processes.
- Strong proficiency in standard software (Outlook, Word, Excel, PowerPoint, SharePoint)
Responsibilities
- Own all NorthStar portfolio activities for assigned customer accounts, including portfolio strategy, opportunity identification, and day-to-day customer engagement
- Partner with Commercial leadership to drive new business growth while protecting and expanding existing accounts through proactive, high-quality customer support
- Lead analytics and reporting for the team, ensuring accurate, timely insights and maintenance of shared reporting tools
- Collaborate cross-functionally with Demand Management, Program, Global Sourcing, Supply Chain, and Pricing teams to align on product, supply, and customer updates
- Communicate key account updates, including award status, pricing changes, product launches/exits, and industry trends; develop clear, customer-facing materials (e.g., slide decks)
- Serve as primary point of contact for ad hoc customer inquiries related to manufacturing, labeling, materials, and supply-related questions
- Support special projects, including new product launches, sales initiatives, and inventory optimization efforts
- Monitor customer performance (e.g., volume, service levels) and partner with Demand Management to drive account-level improvements
- Ensure internal alignment on bid strategy, ROFR activities, and overall account performance across the Commercial team
- Manage all customer account inquiries related to the NorthStar portfolio, delivering accurate, timely, and proactive communication
- Identify continuous improvement opportunities and implement solutions to enhance processes, customer experience, and business outcomes
Benefits
- competitive compensation package
- annual bonus or long-term incentive opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
