Imagyst Product Manager, Global Diagnostics

Zoetis•Parsippany, NJ

9d•Remote

About The Position

Imagyst Product Manager, Global Diagnostics is accountable for the products assigned and will own the roadmap, vision, and strategy for the complete product lifecycle, including budget guidance. This role will incorporate inputs from subject matter experts (SMEs) on a Cross Functional Product Team (CFPT) to define problem statements and prioritize the product backlog. The Product Manager will lead the CFPT and sub-teams in product break-fix needs, constant maintenance, performance improvements, and delivering enhancements and new innovations that create long-term customer value. The ideal candidate will be able to influence colleagues, stakeholders, and key executives through the use of data and logic. They will be attuned to customer needs in veterinary medicine and their experience using our diagnostic products to be better positioned to delight our customers and strengthen animal health with product features.

Requirements

5+ years in Product Management or product development role
Demonstrated ability to learn multiple functional areas of business – engineering, design, finance, sales, or marketing
Proven ability to engage with SMEs and company leaders in a constructive and collaborative relationship
BA/BS degree in scientific discipline or business
Action oriented: “can do” and “does do” attitude; authentically engaged with people and situations with high energy and proactive problem-solving acumen
Displays empathy and curious: demonstrated deep commitment to internal colleagues and customers; loves getting to the “why” and open to new ideas
Passionate, enthusiastic, and storytelling: be the fuel that inspires colleagues and drives contagious excitement for the product
Team player: loves being part of a team, both leading and serving
Accountable with global mindset: commits to stretch goals and delivers; holds self to highest performance standards; takes ownership for mistakes; delivers tough messages directly
Humble and hungry: confidence without arrogance; driven to continually improve regardless of prior successes or failures
Demonstrates strong organization abilities: attention to detail, effective time management, active listening, concise communication and writing skills, and great follow-through
Must possess or obtain authorization to work in the US for Zoetis.

Nice To Haves

MBA, DVM, PhD or other advanced degree preferred, but not required

Responsibilities

Define problem statements and product vision + strategy, and maintain product backlog by conducting continuous product discovery, which is a sustained practice of experimentation and customer conversations to inform product development decisions which is key to be acknowledged as a Voice of Customer (VOC) expert.
Align with Commercial teams on product financial and strategic goals.
Know the product users, product operations, and connect the two into clear product requirements; this includes an in-depth understanding of veterinary needs and best practices within animal hospitals.
Monitor product performance and Key Performance Indicators (KPIs).
Provide ROI assessments for projects and understand when to make tradeoffs in investing between projects and features.
Bring on-the-ground feedback into product backlog with long-term strategy in mind.
Emphasize continuous improvement and prioritization.
Deliver on open items in product backlogs with a planned release schedule.
Lead CFPT and sub-team collaboration by guiding empowerment of these CFPTs to make key decisions.
Assign team-level Objectives and Key Results (OKRs).
Work effectively with other functions within Zoetis which includes team building, facilitation, giving and receiving feedback, and promoting psychological safety.
Identify and leverage team members to come up with creative solutions to solve customer problems and understand that consistent innovation is the result of each product team member contributing their passion and their ideas.
Hold teams accountable to the results and not be afraid to sign up for these results.
Be the VOC.
Be internal advocate, product expert, and product evangelist: Drive all facets of product experience in new product launches across global markets, support customer, colleague, and company preparation efforts, and help transfer materials and expertise to the commercial and medical teams.
Communicate regularly with Commercial, Medical, and Support teams on product update and deployment plans including creating documentation needed to assist with training and service.
Track industry trends and the competitive landscape.
Closely collaborate with external vendors to actively drive new product development.
Operate as product owner in ZTD (Zoetis Tech & Digital) software release process.
Work with a network of research veterinarians and/or experts in a variety of veterinary disciplines.
Partner with Zoetis Business Development (BD) and GMS External Supply/Procurement to negotiate or re-negotiate agreements, if applicable to product.