Product Manager, Expert
About The Position
The PSPS (Public Safety Power Shutoff) Product Management team is looking for an Expert Product Manager with experience leading Agile product delivery for new and existing technology products and technical, operational processes. Aligns customer need, market potential, technology readiness, and regulatory policy to develop and execute business plans that deliver demand-side products to PG&E’s customers. Responsible for product strategy, content, and evaluation. This includes collecting insights into customer need, testing concepts and developing prototypes, defining features and benefits of products, building the solution, articulating a distinct value proposition, testing with customers, training delivery to end users, managing a continuous improvement cycle to improve efficacy and cost-effectiveness, and versioning or exiting offerings in the product portfolio. The product management role is part of a matrix organization with the product manager as a subject-matter and content expert for the product. This position is hybrid, working from your remote office and your assigned location based on business need.
Requirements
- Bachelor of Arts or Bachelor of Science in Business, Economics, Marketing, Psychology, or equivalent experience.
- Job-related experience, 8 years
Nice To Haves
- Masters Degree or equivalent experience
- Electric utility experience
Responsibilities
- Broad expertise in product management and applies advanced knowledge to wide-ranging issues.
- Develops innovative solutions to complex product issues.
- May manage cross-functional projects or initiatives.
- Manages a highly complex product or a group of complex products.
- Responsible for development and execution of product roadmaps.
- Works with & leverages relationships with Directors and Managers across functions / PG&E.
- Apply Agile methodologies to research and define user problem statements, use cases, and functional requirements for multiple products.
- Manage stakeholder relationships and oversee development milestones with transparency; appropriately involve necessary stakeholders for changes in processes or technology requirements.
- Conduct user acceptance testing and product demo sessions as part of an iterative development process to ensure the deliverables fulfill specified acceptance criteria, achieve desired business outcomes, and include any documentation required.
- Support creation and delivery of process and technology training for end users including documentation, presentations, and in-person or virtual instructor-led trainings.
- Provide regular written and verbal updates to leadership on project status, successes, and lessons learned.
- Staff rotating on-call shift in the Emergency Operations Center (EOC) for PSPS event planning and execution.
Benefits
- discretionary incentive compensation programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
