Product Manager - Everyday Payments

CIBC • Toronto, ON

1d • Hybrid

About The Position

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. You will work within the Transaction Banking Payments Product team, supporting the Group Product Manager and Director in achieving business objectives, and managing the relationship with various partners throughout the bank for all facets of the product relationship. You will be responsible for one or two products withing the Everyday Payments portfolio which include products such as Interac e-Transfer for Business/ Bulk, Merchant Bill Payment (Collection), etc. You will also assist in development, management, presentation and implementation of projects related to Cash Management products, including tactics that will build the business and optimize profitability, efficiency, growth and improve the client experience. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Requirements

• A degree or Masters in Business Administration or Commerce, or related discipline OR equivalent business experience.
• Demonstrate experience in product management and product development.
• Strong knowledge of Cash Management Products, with experience in launching new innovative products to market.
• Analytical skills, and are able to understand and draw conclusions from data.
• Critical thinking skills help to inform your decision making.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

Nice To Haves

• Experience in a financial services industry.

Responsibilities

• Assist in the development and recommendation of strategic plans and analyzing product opportunities.
• Focusing on maximizing market share and profitability of products through collection of revenue, regular competitive reviews and cost management.
• Responsible for the day-to-day management and development of Cash Management Receivables products pricing recommendations.
• Provide marketing/communications support on products, features & services collateral, including product positioning & ensuring that product content is up-to-date.
• Act as the subject matter expert with various internal business partners in order to author business cases, requirement documents, product/feature enhancements, etc.
• Contribute to strategy, annual business plans, development of recommendations and business cases for programs supporting Commercial Banking clients.
• Provide ongoing, high-quality support to our internal sales and service partners.
• Manage execution of projects including responsibilities for supporting and individually managing other key stakeholders in the analysis, development and implementation of projects and project related work packages, particularly related to Cash Management products.
• Provide input into, and recommendations regarding, the ongoing improvement of sales capabilities and CIBC’s channel distribution effectiveness.
• This includes the development and management of internal sales support programs and communications.

Benefits

• Competitive salary
• Incentive pay
• Banking benefits
• Benefits program
• Defined benefit pension plan
• Employee share purchase plan
• Vacation offering
• Wellbeing support
• MomentMakers, our social, points-based recognition program
• Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level