Senior Direct, Technology Product Management - Enterprise Applications
About The Position
This is a leading global role within JLL’s Corporate Finance Technology team, responsible for product management of JLL’s Enterprise Applications ecosystem. The position owns key business systems including Treasury Management, Procurement, Vendor Management, and integrations with core ERP platforms. These applications support critical finance and business operations across more than 60 countries. The role supports operational efficiency, accurate financial transactions, seamless system integration, and a strong business-user experience. The position drives the Enterprise Applications portfolio strategy and lifecycle, delivers the approved three-year strategy and roadmap, and partners with global and regional finance stakeholders to design and implement technical solutions. It also oversees system robustness, performance management, business analysis, system enhancements, technical quality, and operational issues. The role works closely with Treasury, Procurement, Finance, business teams, Product Managers, Production Support staff, software vendors, and third-party partners.
Requirements
- At least 10 years of experience supporting Enterprise Applications, ideally in real estate or a similar service industry.
- Bachelor’s degree in Information Systems, Computer Science, Business Administration, Finance, or a related field.
- Deep functional knowledge of Treasury Management Systems and bank connectivity standards, including MT940, CAMT, and XML v3.
- Experience with Procurement and Vendor Management platforms.
- Strong knowledge of ERP systems such as PeopleSoft, Oracle, SAP, or similar, including understanding of integration architectures.
- Ability to work under pressure, manage complex projects, and deliver results.
- Experience supporting at least one global Enterprise Application rollout.
- Excellent communication and presentation skills.
- Must be authorized to work in the United States without visa sponsorship.
Nice To Haves
- Certifications in Treasury Management Systems, Procurement platforms, or relevant Enterprise Applications.
- Oracle accreditations.
- Experience with process automation tools and emerging technologies such as GenAI applications.
- Understanding of regional ERP systems and multi-system integration landscapes.
- Knowledge of global compliance requirements for financial and procurement systems.
Responsibilities
- Drive product strategy across the full lifecycle of the Enterprise Applications portfolio, from initial definition through end of use, ensuring requirements are met and delivered effectively.
- Direct the design, modification, and evaluation of products or product groups, providing guidance and insights to drive optimal solutions with clearly defined benefits.
- Promote new technologies and industry-leading trends, and select, develop, and evaluate personnel to support efficient operation of the function.
- Manage efforts with Product Managers and Production Support staff to achieve strategic goals while supporting current-state operations and delivering requirements and initiatives.
- Advance JLL’s “Accelerate 2030” strategy, particularly “Unlock Platform Excellence” and “Outpace through data and AI.”
- Deliver the approved three-year Enterprise Applications strategy and roadmap in collaboration with global and regional finance partners.
- Develop product expertise and working relationships with Treasury, Procurement, Finance, and business partners.
- Manage the robustness of Enterprise Applications and ensure timely resolution of priority issues.
- Establish a portfolio performance management framework and provide actionable insights into integration health, data quality, system connectivity, issue resolution, and business value.
- Monitor industry trends and promote best-in-class practices and technical solutions at JLL.
- Apply experience with Sarbanes-Oxley compliance and audit requirements for financial system workflows.
- Collaborate with Treasury, Procurement, Finance, and business teams to identify needs and develop detailed functional specifications for system enhancements.
- Establish and enforce common design standards, reusable patterns, and best practices across Enterprise Applications solutions.
- Perform gap analyses to assess current system capabilities and identify solutions through configuration, customization, or new functionality.
- Analyze the technical and business impact of proposed changes to ensure compatibility with existing systems and workflows.
- Support rollout of new modules and features across business units and geographic regions.
- Develop and maintain functional specifications, system documentation, and process guides as authoritative references for Enterprise Applications.
- Identify opportunities to streamline business processes through system configuration and automation.
- Manage operational issues, including reporting, timely resolution, and ongoing mitigation strategies.
- Ensure deliverables are completed on schedule and with minimal errors after deployment.
- Coordinate technical activities and support with software vendors and third-party partners.
Benefits
- 401(k) plan with matching company contributions.
- Comprehensive medical, dental, and vision care.
- Paid parental leave at 100% of salary.
- Paid time off and company holidays.
- Early access to earned wages through Daily Pay.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
