Product Manager, Employer

Gaia FamilyNew York, NY
$130,000 - $160,000Hybrid

About The Position

At Gaia Family, we're building modern fertility coverage that actually works — for patients and for employers. We partner with companies to offer IVF and egg freezing as a structured, outcomes-aligned, benefit that complements our existing consumer offering. We’ve already signed our first employer logos but are still early. We’re hiring a Product Manager to own and build our Employer product end-to-end. This is a zero-to-one GM role disguised as a PM role. We’re an ambitious, fast-moving team backed by top-tier investors (including Valar Ventures and Atomico).

Requirements

  • 5–10 years B2B experience in product or growth roles - ideally in high-growth fast-paced startups
  • Have built or worked on an employer healthcare product before
  • Care about revenue and margin, not just UX polish
  • Love ambiguity
  • Are AI-native, constantly testing out the latest tools to scale yourself & your team
  • Can go from whiteboard → SQL → customer call → Figma → pricing model in the same week
  • Have high energy and bias toward action

Nice To Haves

  • Is deeply collaborative with a builder mindset
  • Is solution-oriented - when we encounter challenges, you are already brainstorming on how to solve
  • Is curious and eager to learn
  • Has deep ownership
  • Works cross-functionally successfully
  • Isn't afraid to roll up their sleeves and when needed, "wear many hats" to execute successfully
  • Is AI-native and excited about the future of EPD & tech
  • You’re an ex founder
  • You’ve owned revenue targets before
  • Have experience in fertility, family-building, or HRA administration

Responsibilities

  • Define the strategy
  • Ship the product
  • Close feedback loops with customers (both employers & employees)
  • Drive revenue impact
  • Build the system from scratch
  • Define the long-term vision for Gaia’s employer offering, turning ambiguity into a crisp roadmap.
  • Clarify ICPs (mid-market vs enterprise) alongside Sales, whilst working with Finance to shape packaging, pricing, and plan design.
  • Create a lovable employer and employee experience that stands out in the fertility & family-building landscape.
  • Be responsible for surface areas ranging from customer sales conversations to the implementation & onboarding experience, and employee enrollment & usage.
  • Obsess over the full system, not just one aspect.
  • Co-lead the ROI strategy for our employer product.
  • Understand case rates, utilization, loss ratios
  • Partner with Finance on pricing experiments
  • Improve margins through product & process design
  • Focus on these metrics like a GM would.
  • Align with Sales & Legal on what we sell
  • Partner with Ops on what we can operationalize
  • Work with Eng to build scalable systems
  • Run tight weekly reviews

Benefits

  • Competitive base salary + meaningful equity
  • Full benefits (very generous for early-stage startups)
  • Fertility & egg-freezing benefits
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