Product Manager - Eligibility & Enrollments
About The Position
Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: Fortune Change the World (2024) CNBC Disruptor 50 List (2022, 2023, 2024) Fortune Best Workplaces for Millennials (2024) Fortune Best Workplaces in Health Care (2024) TIME 100 Most Influential Companies (2023) Fast Company Most Innovative Companies (2020, 2023) Built In Best Places to Work (2023) Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) Great Place to Work certified (2020, 2021, 2022, 2023, 2024) Fast Company Best Workplaces for Innovators (2022) Built In LGBTQIA+ Advocacy Award (2022) We are looking for a hands-on product manager to own and evolve how members become eligible, get enrolled, stay engaged, and are continuously recognized across Maven's platform. You will sit at the intersection of complex data integrations, sensitive member data, and the engagement tools and campaigns that drive activation and retention. This role spans technical depth and member impact — from eligibility file ingestion and payer data feeds to the outreach tools and campaigns that turn eligible members into active, engaged participants. You'll partner with engineering, operations, payer partnerships, marketing, and analytics to build reliable, scalable systems that handle sensitive data with care while driving meaningful member outcomes. AI is central to how you build and what you build — from automating data validation to powering intelligent engagement. This is an individual contributor role. You'll be expected to drive outcomes through ownership, cross-functional partnership, and strong hands-on execution.
Requirements
- 3+ years of Product Management experience, with hands-on ownership of technical products involving data integrations, eligibility, or health data — healthcare experience strongly preferred
- Direct experience with eligibility data feeds, file formats, enrollment workflows, or payer/employer data exchanges
- Comfort working with technical integration challenges — APIs, data pipelines, file ingestion, cross-system reconciliation — and communicating clearly with engineering and operations partners
- Experience building or improving engagement tools, campaigns, or outreach workflows that drive user activation — not just backend systems
- Attentive to data sensitivity and privacy — you understand the stakes of handling member health and eligibility data and build accordingly
- Excited about AI as both a product capability and a development accelerator — you use AI tools in your own work and think about how AI changes the products you build
- Self-driven, detail-oriented, and effective in fast-moving environments where you need to balance technical precision with speed
Responsibilities
- Own the eligibility and enrollment product area: ingestion, validation, enrollment lifecycle, payer data integrations, and cross-platform eligibility signals
- Build and improve the tools, campaigns, and workflows that drive member activation and engagement — not just data plumbing, but the experiences that turn eligibility into impact
- Partner with engineering, operations, payer partnerships, and marketing to deliver compliant, resilient, and extensible solutions
- Translate complex eligibility rules and payer requirements into intuitive, reliable member-facing experiences
- Drive AI integration into eligibility and engagement workflows — automating validation, improving accuracy, and enabling intelligent outreach
- Use data and insights — product analytics, operational signals, business needs — to inform prioritization and measure impact
- Ensure sensitive member data is handled with the highest standards of privacy, security, and compliance throughout every integration and workflow
Benefits
- Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
- Whole-self care through wellness partnerships
- Hybrid work, in office meals, and work together days
- 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
- Annual professional development stipend and access to a personal career coach through Maven for Mavens
- 401K matching for US-based employees, with immediate vesting
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
