Product Manager, Early Collections
About The Position
Our Ford Credit Core + Servicing (C+S) product team is on a mission to build unwavering confidence and loyalty in our internal agents and external customers. We envision a future where our servicing tools and processes provide complete support, enable self-sufficiency, and deliver effective, personalized service exactly when and where it's needed. As an Early Collections Product Manager, you won't just gather requirements; you will be a key driver in delivering software solutions that directly impact on the daily work of Ford Credit Agents and, by extension, the satisfaction of our customers. Embracing a modern agile mindset, you will operate at the intersection of product strategy and technical execution, partnering closely with business, product, and engineering teams. You will ideate, design, and help deliver new functionality into our strategic servicing toolset.
Requirements
- Passionate about transforming customer experiences.
- Passionate about empowering internal teams with cutting-edge technology.
- Thrive in a dynamic, agile environment focused on delivering tangible value.
- Modern agile mindset.
Responsibilities
- Drive the delivery of software solutions that impact the daily work of Ford Credit Agents and customer satisfaction.
- Operate at the intersection of product strategy and technical execution.
- Partner closely with business, product, and engineering teams.
- Ideate, design, and help deliver new functionality into strategic servicing toolsets.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
