Product Manager, Digital Health (Provider Products)
About The Position
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®. At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Role Overview We are looking for a Product Manager to help build and scale digital solutions that empower pharmacists to deliver high-quality patient care. This role sits within the Provider Domain of Digital Health and focuses on advancing our Pharmacy Services Hub (PS Hub)—a modern platform that unifies clinical workflows, integrations, and service delivery across Canada. You will operate at the intersection of healthcare, technology, and operations—shaping products that elevate the provider experience, unlock new service opportunities, and connect pharmacists to the broader healthcare ecosystem.
Requirements
- Experience: 3+ years of Product Management experience, with exposure to healthcare, pharmacy, or patient support program environments
- Domain Knowledge: Familiarity with provider-facing digital health solutions, pharmacy operations, and the broader healthcare landscape is strongly preferred
- Agile / Product Practices: Experience managing product backlogs, writing user stories, and working closely with engineering teams in agile environments
- Data-Driven Mindset: Comfortable defining metrics, running experiments, and using insights to guide product direction
- Cross-Functional Collaboration: Proven ability to work across diverse stakeholder groups, including operations, clinical, engineering, design, and regulatory
- Prioritization & Problem Solving: Strong ability to break down complex problems, define MVP solutions, phase and sequence complex work, and make thoughtful trade-offs in fast-paced environments
- Communication: Excellent written and verbal communication skills, with the ability to clearly articulate ideas and align teams and leadership
Responsibilities
- Product Ownership & Delivery Own and drive the end-to-end product lifecycle—from discovery through delivery and continuous iteration
- Translate strategic priorities into clear, actionable product roadmaps, features, and requirements
- Actively manage the product backlog, including prioritization, grooming, and user story development, to keep teams focused and moving at pace
- Workflow & Experience Design Build a deep understanding of pharmacist/provider workflows to identify opportunities to reduce friction and eliminate duplication
- Design intuitive, efficient clinical experiences across tools (e.g., PMS, EMR, CDS, POCT integrations)
- Champion a “single workflow” vision across digital systems within the pharmacy
- Integrations & Platform Thinking Lead integration efforts across key systems (e.g., EMRs, pharmacy systems, booking tools, diagnostic and point-of-care testing platforms)
- Define clear requirements for interoperability and data flow (e.g., bidirectional data exchange, longitudinal patient context)
- Balance near-term delivery with long-term platform scalability and sustainability
- Stakeholder Management & Collaboration Partner cross-functionally with Pharmacy Operations, Clinical Excellence, Technology, Design, Analytics, and Regulatory teams
- Drive alignment on priorities, manage trade-offs, and communicate progress clearly to stakeholders and leadership
- Support go-to-market planning and rollout strategies across provinces
- Data-Driven Product Development Define and track success metrics (e.g., adoption, conversion, adherence, workflow efficiency)
- Leverage quantitative and qualitative insights to inform experimentation and product decisions
- Continuously iterate based on user feedback and performance data
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
