Product Manager, Data Products

CentralReach

1d • Hybrid

About The Position

CentralReach is a leading provider of software for autism and IDD care, serving ABA, multidisciplinary therapy, and special education. With over 200,000 users, we leverage innovative technology and industry expertise to help therapy providers, educators, and employers deliver ABA and related therapies more effectively. The Data Products team, operating as a startup within CentralReach, is seeking a Product Manager to lead Advanced BI (ABI), our embedded business intelligence suite. ABI empowers ABA and IDD organizations to optimize their operations and profitability. This award-winning analytics offering is a crucial part of CentralReach's data product portfolio. The Product Manager will inherit and own the existing ABI roadmap, pressure-testing it against customer needs and the company's data product strategy, and rebuilding it to align with a clear vision. This role serves as a key liaison between customers, engineering, and go-to-market teams, with opportunities for strategic leadership as the team expands. We are looking for an individual with a proactive, ownership-driven mindset, who values speed, clear communication, and a relentless customer focus. The ideal candidate will embrace AI tools as a fundamental shift in product management, accelerating the journey from idea to delivery.

Requirements

• 5+ years in product management, with direct ownership of a data analytics, BI or reporting product
• Demonstrated ability to build and execute a product roadmap for a live, customer-facing product
• Hands-on experience with BI and visualization platforms such as Power BI, Sisense, Tableau or Looker
• Proven track record of shipping in a continuous development environment and managing competing priorities
• Experience working in healthcare SaaS or EHR/EMR; ABA or behavioral health familiarity is a strong plus
• Understanding of healthcare data management, including operational and financial workflows, revenue cycle and regulatory considerations (HIPAA, FERPA)
• Working knowledge of data pipelines, semantic layers, and governed data architecture (you don’t need to build it, but you need to understand it well enough to partner with engineers who do)
• Energized by ambiguity and have a bias for action. You have probably built something before the full support structure existed and are comfortable doing it again
• Comfortable presenting product strategy, roadmap tradeoffs, and performance results to senior leadership
• Earns trust though clarity, speed and follow-through
• Curious and rigorous: you challenge assumptions (including your own) and look for the evidence before committing
• Comfortable operating in a team that is still building its processes and structures
• Committed to the mission: you care about what CentralReach’s customers do and why it matters

Nice To Haves

• ABA or behavioral health familiarity is a strong plus

Responsibilities

• Support the ABI product roadmap and communicate it clearly to engineering, go-to-market and executive stakeholders
• Ground roadmap decisions in customer evidence. Validate priorities through discovery before committing to build
• Define and track the metrics that indicate whether ABI is delivering real value to customers and the business
• Identify opportunities to deepen the relationship between ABI and other existing and future data products in our portfolio
• Use AI tools to accelerate discovery, spec writing, and competitive analysis that would otherwise take weeks into days
• Build and maintain ongoing relationships with ABA practice owners, billing managers, and clinical leaders to surface unmet needs
• Translate qualitative and quantitative research into well-defined problems and prioritized product investments
• Represent the voice of the customer in all product decisions, including sprint planning, prioritization and roadmap reviews
• Develop and maintain a clear view of the competitive landscape for BI in healthcare
• Establish lightweight but durable processes that keep delivery moving without creating unnecessary overhead. Optimize workflow and remove inefficient processes.
• Own the product backlog for ABI: write epics and user stories, prioritize ruthlessly and accept work against clear acceptance criteria
• Build and maintain standardized dashboards for broad customer use and support custom dashboards tailored to specific customer needs, knowing when each approach is appropriate
• Drive sprint planning and execution with engineering, proactively surfacing and removing blockers
• Automate the routine: release notes, documentation drafts, and internal communications
• Maintain clear release communications for internal teams and customers, including release notes, training materials and product documentation

Benefits

• competitive compensation
• comprehensive health benefits
• generous PTO
• 401(k) matching
• paid parental leave
• hybrid work schedules
• career development support
• wellness programs
• opportunities to give back through CR Cares™, our community engagement initiative

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed