Product Manager, Digital Enablement & Transformation

Manulife•Toronto, ON

1d•CA$92,900 - CA$142,900•Hybrid

About The Position

We are seeking a Product Manager, Digital Enablement & Transformation to own and deliver a portfolio of digital products and capabilities that support enterprise digital initiatives. This role sits alongside other Product Managers as a peer, each accountable for distinct but interconnected products within a broader digital ecosystem. This role is ideal for a self-directed product manager who is comfortable operating across strategy, planning, and execution, translating complex business problems into scalable digital solutions, and managing delivery across multiple products and roadmaps simultaneously. You will work closely with business, technology, data, and design partners to shape product direction, drive delivery, and ensure adoption, while contributing to the cohesion and consistency of the overall digital enablement strategy.

Requirements

3–5 years of experience in product management, digital delivery, digital marketing, computer science, or engineering related discipline
Background in product management with a consistent track record of accomplishment of delivering and maintaining successful digital products.
Proven experience in SaaS product management; global or multi-market product management experience is an asset.
Experience delivering digital products, platforms, or transformation initiatives
Demonstrated ability to manage multiple initiatives or products in parallel
Experience working in cross-functional environments with design, engineering, and business partners
Bachelor’s degree required
Product management or agile certifications (CSPO, SAFe, Pragmatic Institute, etc.) are a plus
Strong ability to connect business objectives to product strategy and roadmaps
Experience planning and managing multiple roadmaps across multiple products
Structured thinker who can frame problems, assess options, and recommend clear paths forward
Comfortable operating in ambiguity and helping teams move from problem to plan
Solid grounding in product management fundamentals, including: Backlog ownership and prioritization, User story and requirement writing, MVP definition and iterative delivery
Experience working in agile delivery environments
Able to balance speed, quality, and scope when making delivery decisions
Organized, proactive, and accountable for outcomes
Track record of driving modernization and transformation initiatives through SaaS platforms, balancing customer needs with enterprise-scale requirements.
Demonstrated experience leading organizational adoption of new digital products or platforms, including rollout planning, training and stakeholder communications.
Strong stakeholder management and facilitation skills
Able to communicate effectively with both technical and non‑technical audiences
Comfortable influencing without formal authority
Strong analytical, problem-solving, and decision-making abilities for navigating complex product challenges.
Solution-oriented, organized self-starter who can drive action and outcomes.
Experience working with engineering teams and engaging on technical concepts (e.g., APIs, integrations, environments)
Familiarity with digital platforms, enablement products, or enterprise solutions
Experience using product and delivery tools (e.g., Jira, Confluence)

Nice To Haves

Experience supporting enterprise scale digital enablement or modernization initiatives
Background in financial services, insurance, or other complex organizations
Experience supporting change management and organizational adoption
Familiarity with data-informed product decision-making or AI-enabled capabilities

Responsibilities

Own and manage multiple product roadmaps concurrently, balancing near-term delivery with longer-term strategic outcomes
Apply structured prioritization frameworks to assess trade-offs across products, initiatives, and stakeholder needs
Contribute to cross-product planning to ensure alignment, sequencing, and dependency management across the portfolio
Accountable for planning, execution, and end-to-end delivery of assigned digital products and capabilities
Translate strategy into clear epics, user stories, acceptance criteria, and backlog priorities
Actively participate in agile ceremonies including sprint planning, backlog refinement, stand‑ups, and reviews
Collaborate closely with engineering, design, and data teams to support efficient and high-quality delivery
Oversee user acceptance testing and support release readiness and rollout activities
Identify risks, dependencies, and blockers early, and proactively drive resolution
Work with stakeholders to understand user personas, journeys, pain points, and unmet needs
Facilitate discovery activities to explore problem spaces and validate solution approaches
Break down ambiguous or complex problems into actionable product increments
Leverage qualitative and quantitative inputs to inform roadmap and backlog decisions
Support adoption planning and go-to-market activities for new features and capabilities
Partner on training, communications, and onboarding artifacts to support stakeholder readiness
Track adoption and usage metrics to assess product performance and inform iteration
Gather feedback and continuously refine product strategy and execution approach
Build and maintain strong relationships with stakeholders across business, technology, and operations
Establish regular touchpoints to ensure transparency and alignment on roadmaps and priorities
Clearly communicate progress, decisions, risks, and trade offs
Navigate competing priorities while keeping delivery focused and outcomes oriented

Benefits

health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

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