Product Manager, Commercial Programs

Talent Acquisition Team at Westland Insurance. Text reply only.•Surrey, BC

1d•CA$80,000 - CA$100,000•Hybrid

About The Position

Westland Insurance Group is seeking a Commercial Programs Product Manager to join their Underwriting team. This role is ideal for someone passionate about insurance product development, delegated authority programs, and creating differentiated solutions for growth and profitability. The position involves building innovative insurance products, collaborating across business functions, and balancing customer needs with underwriting performance. This is a hybrid position based out of their Surrey, BC head office, but candidates outside of current office locations may be considered.

Requirements

Bachelor’s degree in business or a related field
3+ years of experience in insurance product development
3+ years in commercial and/or specialty insurance underwriting or brokering
Strong understanding of commercial insurance products, coverages, policy wordings, delegated authority arrangements, and product lifecycle management
Highly analytical and detail-oriented, with the ability to assess complex business, underwriting, operational, and technology considerations
Self-motivated and accountable, able to work independently while managing multiple priorities in a fast-paced environment
Advanced proficiency with business technology including Microsoft Excel, SharePoint, and related tools
Strong communication, stakeholder management, organizational, and problem-solving skills, with the ability to collaborate effectively across technical and business teams

Responsibilities

Design, implement, maintain, and enhance commercial insurance program products and delegated authority contracts, including coverages, wordings, documentation, and distribution workflows
Partner with various teams across Westland to develop competitive, profitable, and sustainable insurance products
Research competitor offerings and emerging market opportunities to inform product strategy, enhancements, and future program development
Define business, workflow, reporting, and documentation requirements, collaborating with stakeholders to ensure solutions meet operational and business needs
Monitor product performance through KPI reporting and analysis, communicating insights and recommendations to strengthen growth, profitability, and customer outcomes
Support product launches and ongoing enhancements through testing, training, issue resolution, stakeholder communication, and cross-functional project coordination

Benefits

Competitive annual short-term incentive program
Financial assistance for approved work-related training/development courses leading to certification
Programs that offer professional development, including seminars and conferences
An open, flexible and welcoming workplace
Plenty of opportunities to grow and learn
Autonomy to own your own success
Inclusive culture
Total rewards program that takes care of your financial, physical, and mental health
Flexible paid Values Days to celebrate days important to you
Paid Volunteer Days