Product Manager, Clinician Performance

CVS Health•Washington, DC

8d•$92,700 - $185,400•Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. This is an opportunity to own the performance and productivity ecosystem that drives an organization's top metrics from the ground up, through the clinician-facing mobile app experience that field teams rely on daily and the internal management tools that give operations leaders visibility and control at scale. The two flagship products at the heart of this role are the MySignify Scorecard, the clinician-facing performance hub, and the OCC Clinician Management Module (CMM), the operations manager's unified workspace. Together, these products define how 5,000+ clinicians understand and own their performance, and how operations leaders manage their teams at scale. This is not a maintenance role. The roadmap extends into 2027 and beyond, with AI-driven intelligence being layered into every product surface the team owns, from personalized coaching nudges to intelligent alert triage to OM performance recommendation engines.

Requirements

Bachelor's degree in relevant discipline or equivalent combination of training and experience
4–7 years of product management experience, with a track record of owning complex, cross-functional products from discovery through delivery
Comfort operating in an AI-accelerated environment: you've used AI tools in your product work, and you're excited to build products where AI is a core capability, not a feature add-on
Ability to navigate ambiguity and stakeholder complexity; this role sits at the intersection of clinical operations, technology, and data, and requires strong instincts for when to push, when to align, and when to ship
Strong data orientation: you define metrics before you build, you know how to design an experiment, and you can tell the story of value from discovery through outcome
Excellent written and verbal communication: you can write a crisp one-pager, a spec that engineers trust, and an executive summary that drives a decision

Nice To Haves

Advanced degree (MBA, MPH, or technical) is a plus
Healthcare industry or complex operational domain experience is a plus, not a requirement; what matters is the ability to build trust quickly with expert users (clinicians and operations managers)

Responsibilities

Own the performance and productivity ecosystem that drives an organization's top metrics from the ground up.
Manage the clinician-facing mobile app experience and internal management tools.
Define how clinicians understand and own their performance.
Manage operations leaders and their teams at scale.
Develop and execute a roadmap extending into 2027 and beyond, incorporating AI-driven intelligence.