Product Manager – Clinical Education & Medical Devices
About The Position
This growing medical device organization is seeking a Product Manager – Clinical Education & Support to join their team in the Boston area. This is a unique opportunity for someone who understands the hearing healthcare space and wants to take their career beyond traditional clinical practice. You'll become a key resource for an innovative portfolio of middle ear implants, ventilation tubes, and precision surgical instruments, working directly with clients, surgeons, sales partners, and internal teams to provide education, clinical support, and product expertise. This is much more than a desk-based product management role. You'll have the opportunity to support cases in the Operating Room, lead hands-on clinical workshops, attend national conferences, and work directly with healthcare professionals to help advance the use of specialized medical technology.
Requirements
- A bachelor's degree in business administration, engineering, audiology, or another related healthcare/medical field
- General knowledge of the hearing healthcare or ENT industry
- Experience or interest in medical device sales, clinical education, or healthcare technology
- Comfort working in or a strong desire to learn within Operating Room and laboratory environments
- Excellent presentation, communication, and relationship-building skills
- The ability to educate both clinical and non-clinical audiences
- A willingness to travel nationally approximately 25–30%
- The flexibility to support conferences, labs, workshops, and clinical cases
Nice To Haves
- Medical device experience is a plus, but candidates with strong hearing industry knowledge and a desire to transition into medical technology are encouraged to apply!
Responsibilities
- Become a subject matter expert on an innovative portfolio of middle ear implants, ventilation tubes, and precision instruments
- Educate customers, surgeons, and sales partners on products, clinical applications, and best practices
- Develop product education, training materials, presentations, and clinical resources
- Provide on-site clinical and OR case support when requested
- Lead hands-on workshops and educational sessions for clients
- Attend national conferences, exhibits, temporal bone labs, and other industry events
- Collaborate with sales partners and internal teams to identify opportunities for product enhancements
- Help communicate customer and clinical feedback to internal product teams
- Travel nationally to provide education and clinical support
Benefits
- All business travel expenses are covered.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
