Product Manager – Card-Payments

CSI•Valparaiso, IN

27d

About The Position

In this role, you have the opportunity to play a pivotal role in go-to-market execution of CSI’s Payment Products. Executing product strategy, understanding market challenges and innovative solutions informed by thorough research and focused on Card and/or Payment Networks. CSI is a forward-thinking software provider that helps community and regional financial institutions solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition.

Requirements

Depth of experience and knowledge in the card payments industry, networks, and the competitive landscape
2+ years’ relevant work experience specifically in Product Management, with recent go-to-market execution and/or a background in system conversions.
Strategic Product Management Experience – Demonstrated success in defining features, collaborating closely with product owners, and executing product strategies, roadmaps, and lifecycle management.
Strong Market Research & Analytical Skills – Proven ability to gather, analyze, and apply market intelligence to define strategy and identify customer needs.
Cross-Functional Collaboration – Skilled in partnering with architecture, engineering, marketing, and leadership to deliver business-aligned product outcomes.
Financial Acumen – Experience developing business cases, pricing models, and ROI analyses to support strategic decisions and financial targets.
Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.

Nice To Haves

Experience with Aha! or similar tools in an agile environment.
Community Bank experience helpful

Responsibilities

Execute the go-to-market strategy for our card payment strategy, ensuring alignment with company goals and customer needs.
Oversee the end-to-end product lifecycle, from concept to launch, including market research, product design, and implementation.
Analyze market trends, customer feedback, and competitive landscape to identify opportunities for product enhancements and new features.
Develop and maintain product roadmaps, prioritizing features and initiatives based on business value and customer impact.
Ensure compliance with regulatory requirements and industry standards for payments products.
Manage relationships with external vendors and partners, ensuring service level agreements are met.
Monitor product performance, using data and analytics to drive continuous improvement and optimize user experience.
Provide training and support for internal teams, including sales and customer service, to ensure successful product adoption and customer satisfaction.
Work cross functionally with Technical Product Owners and Development teams, Marketing, Sales, and Customer Support teams to drive remarkable marketplace results.