Product Manager - Card Benefits

U.S. Bank • Horsham, PA

5d • Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Product Managers at U.S. Bank are customer obsessed in driving product visioning, planning and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs.

Requirements

• Product Management experience

Nice To Haves

• Experience managing credit and debit card product content, including rewards, benefits, and value propositions, with a strong understanding of how product messaging drives customer understanding and engagement.
• Background in product marketing or product management for consumer financial products, ideally cards, payments, or related rewards programs.
• Hands‑on experience delivering customer‑facing product and marketing content across digital channels, including planning, reviews, UAT support, and production validation, within a regulated financial services environment.
• Strong understanding of card customer journeys, including how customers discover, enroll in, and use rewards and benefits across digital experiences.
• Familiarity with card disclosures, eligibility rules, benefits terms, and compliance considerations, with the ability to translate complex product details into clear, accurate customer content.
• Ability to drive a content management strategy that balances customer clarity, brand consistency, and risk requirements, rather than a purely technical or system‑centric approach.
• Demonstrated initiative and ownership, with experience leading product or marketing content efforts end‑to‑end and delivering results with minimal direction.
• Proven ability to manage multiple product or marketing priorities simultaneously, coordinating across product, marketing, legal, risk, and digital partners.
• Strong attention to detail and risk awareness, especially in high‑visibility, customer‑facing card product experiences.
• Highly collaborative work style, with a track record of partnering closely with cross‑functional stakeholders to deliver clear, compliant, and customer‑centric outcomes.
• Strong analytical and research skills, with the ability to use customer insights, data, or feedback to inform product messaging and continuous improvement.

Responsibilities

• Identify, analyze, and interpret business data using various kinds of techniques to meet business needs and requirements.
• Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product / portfolio opportunities, and establish the product vision, charter, and roadmap.
• Define product outcomes and Objectives and Key Results (OKRs) to prioritize Features/Epics and breaks down work into actionable steps to facilitate product discovery, design, development, and delivery.
• Manage the end-to-end product lifecycle and drives the product roadmap leveraging OKRs (Objectives and Key Results).
• Create the product in conjunction with agile, experience design, technology, and risk partners to achieve business and customer outcomes.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed