Product Manager - B2B Payments

Mastercard•New York, NY

1d•$156,000 - $265,000•Onsite

About The Position

As a Product Manager on the SME team, you will play a pivotal role in supporting our mission to empower Small Businesses and Lower Mid-Market (LMM) businesses. This role focuses on partnering with the Director and SME leadership in crafting the product strategy while owning the ideation, research, and creation of enabling capabilities to unlock usage and spend for our customers, and ultimately bringing them to market, globally. You will work closely with cross-functional teams to develop and enhance tools that drive business growth and efficiency.

Requirements

5–7 years of product management experience, with a proven track record of building launching, and scaling successful SaaS-based financial products and solutions.
Deep understanding of B2B commercial payments, including AP, AR, Virtual Cards, preferably have some experience with ERP systems, payment gateways, and payment automation solutions.
Focus on Small and/or Medium Business related software solutions
Strong ability to empathize with customer needs and develop customer-centric products
Experience in working with third-party vendors and technology partners
Demonstrated success in working effectively across cross-functional teams (engineering, design, marketing, etc.) in fast-paced, growth-oriented environments
Excellent research and analytical skills, with a focus on turning insights into actionable product improvements
Proficiency in product management tools such as Aha, JIRA, Confluence, or similar
Experience working with product development teams including Agile/Scrum planning, elaboration, retrospective and similar ceremonies
Experience working in partnership with technical project management teams to define and execute a plan, and to track success metrics closely.

Responsibilities

Support the Director and stakeholders in shaping product strategy by providing insights and contributing to decision-making processes
Own ideation, research, and the development of enabling capabilities that drive increased usage by businesses and uptick in revenue for us and our Distribution Partners
Collaborate with internal stakeholders, including engineering, design, marketing, legal and others to deliver innovative and user-friendly products.
Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap.
Partner with third-party service providers and technology vendors to ensure seamless integrations and value addition to the platform
Support go-to-market initiatives, including market research, product positioning, launch planning and product operations
Leverage data-driven insights to guide product development and enhance customer experience
Work closely with development teams to ensure timely and high-quality delivery of product features
Design and conduct market research and competitive analysis to inform product decisions
Develop and maintain product documentation, including user stories, use cases, and acceptance criteria
Monitor and analyze product performance, using data to drive continuous improvement
Communicate effectively with stakeholders and provide regular updates on product progress and performance

Benefits

insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
16 weeks of new parent leave
up to 20 days of bereavement leave
80 hours of Paid Sick and Safe Time
25 days of vacation time
5 personal days
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement