Product Manager - Asset Inspections

GeotabToronto, ON
CA$104,400 - CA$135,700Hybrid

About The Position

Geotab is seeking a Product Manager who will direct product development from conception to launch and is responsible for discovering, developing, and carefully cultivating new products and ongoing product enhancements that support Geotab’s business models and continued growth. This role is ideal for someone who loves technology and is keen to join an industry leader.

Requirements

  • 3 - 5 years of experience in product management, customer discovery, or a related field; experience in a SaaS environment is highly valued.
  • Post-secondary Diploma/Degree or equivalent work experience; specialization in Engineering, Business, Computer Science, or a related field is highly valued.
  • Excellent written and verbal communication skills, strong presentation skills (in person and virtually), and the ability to deliver training effectively.
  • Self-starter and resourceful with strong analytical skills and the ability to problem-solve to make well-judged decisions.
  • Strategic mindset with a keen sense of priorities and the ability to pivot as the landscape changes.
  • Strong team player with a well-defined sense of diplomacy, negotiation, conflict resolution, and relationship management skills.
  • Demonstrated experience and strong understanding of user engagement metrics and product KPIs to drive data-informed decision-making and enhance product performance.
  • Knowledge of Agile planning methods and practices alongside strong organizational skills to manage products from discovery to launch.

Nice To Haves

  • Experience in a SaaS environment is highly valued.
  • Specialization in Engineering, Business, Computer Science, or a related field is highly valued.

Responsibilities

  • Discovering, developing, and cultivating new products and ongoing product enhancements to build customer intelligence and advance the product strategy.
  • Performing customer discovery interviews with prospective and existing customers and partners to identify product gaps and generate new ideas for continuous value add for existing customers, grow market share for new customers, and overall improve Geotab’s customer experience.
  • Leveraging various research methodologies and customer inputs to identify common patterns, pain points, problems to be solved/jobs to be done, and use this to identify relevant solution opportunities/product efforts.
  • Developing a product roadmap and aligning internal stakeholders to the developed roadmap strategy.
  • Working closely with senior members of the team and product leadership to provide input on the long-term vision of the product.
  • Working with cross-functional teams (Design, Engineering, Marketing, Support, and others) to build and execute the product development and go-to-market strategy for key roadmap deliverables.
  • Prioritizing building what matters most by balancing short-term sales targets with long-term strategic investments for the business.
  • Collaboratively defining and driving reporting and monitoring mechanisms against set product outcomes and using them as a tool to measure continued success of product efforts (both qualitative and quantitative).
  • Collaborating with other product managers on designing and executing market feedback loops and incorporating them into product planning.
  • Participating in win-loss interviews and analysis; identifying hard sales blockers and soft sales objections.
  • Conducting feedback/satisfaction/effectiveness interviews and analysis for retention and referral.
  • Clearly communicating the 'Why' for every product effort and educating other stakeholders on the problems to be solved, business objectives, etc.
  • Translating customer needs into user stories, feature epics, and work to be done to bring the product effort to life.
  • Prioritizing epics relative to technical debt and other company product investments.
  • Helping improve the Product Management practice at Geotab.

Benefits

  • Flex working arrangements
  • Home office reimbursement program
  • Baby bonus & parental leave top up program
  • Online learning and networking opportunities
  • Electric vehicle purchase incentive program
  • Competitive medical and dental benefits
  • Retirement savings program
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