Manager Compliance Inspections HQS

Kentucky Housing CorporationFrankfort, KY
Hybrid

About The Position

Responsible for management and oversight of all HUD inspection protocols including National Standards for the Physical Inspection of Real Estate for Vouchers (NSPIRE-V) and National Standards for the Physical Inspection of Real Estate (NSPIRE) to maintain compliance with federal and state programmatic requirements. Provides direct guidance and training on HUD and IRS inspection protocols to KHC inspectors, clients, landlords, caseworkers, and other related parties. Ensures that KHC rental program inspections receive full points from HUD’s SEMAP scoring mechanism. Ensures that the KHC inspection team is well trained and consistent in their inspections across Kentucky. Aids the Managing Director in all inspection related matters. Is the corporation expert in all rental assistance program and compliance inspection matters. Requires ability to travel as needed. Helps with technical issues for field inspectors with YARDI inspection software, Apple iPads, and YARDI desktop software.

Requirements

  • Knowledge of federal housing programs, laws and regulations
  • Knowledge of grant programs/compliance monitoring
  • Knowledge of Crystal Reports software
  • Knowledge of word processing/spreadsheet applications such as Microsoft Word/Excel
  • Knowledge of basic rules of grammar and business writing
  • Knowledge of basic mathematic principles
  • Skill in collecting, analyzing and evaluating data
  • Skill in dealing with a diverse group of external and internal contacts at all levels
  • Skill in analyzing problems and reaching solutions
  • Skill in developing, implementing and coordinating of policies and procedures
  • Skill in assigning, managing and coordinating activities of staff
  • Skill in planning and organizing work activities
  • Skill in preparing reports
  • Skill in presenting ideas effectively
  • Skill in handling sensitive/confidential information
  • Ability to travel extensively throughout the state which may include overnight stays
  • Ability to develop work plans and implement projects independently
  • Ability to work in an unsupervised environment
  • Knowledge of all MS Office Suite products
  • Ability to work effectively with a wide variety of people, including external contacts as well as cross-departmental teams
  • Ability to work in a team and as an individual to gain consensus
  • Ability to multitask
  • Ability to deal effectively with conflict
  • Ability to work well under high pressure situations
  • Ability to plan and present ideas effectively, both verbally and in writing
  • Ability to plan, organize, and coordinate activities of staff
  • Strong analytical skills, including problem-solving and attention to detail
  • Some travel required, including conducting unit inspections on occasion as a backup.
  • Safety precautions must always be considered.

Nice To Haves

  • Experience supervising and coordinating work of staff
  • Knowledge of affordable housing programs

Responsibilities

  • Assists managing director in monitoring overall policy and procedures for HQS, UPCS and NSPIRE (after Oct. 2024) inspections, including regulatory interpretation, adherence to corporate policy, budgetary preparation.
  • Provides research analyses data and reviews programmatic materials and policy to improve programs.
  • Represents department at corporate meetings as needed.
  • Responsible for supervision of staff and work processes for assigned areas of responsibility; ensuring deadlines are met while providing excellent customer service; provides ongoing staff development opportunities; provides feedback to staff regularly on job performance and formally conducts staff evaluations within corporate-imposed time frames.
  • Provides guidance, and training to field inspectors to ensure consistency and efficiency of program functions and inspection policies and procedures.
  • Reviews and approves staff leave, expense reports and time sheets.
  • Completes the daily check-in process to ensure the safety of all inspection staff.
  • Prepares and/or reviews monthly reports for inspector scheduling of HQS biennial inspections, salary allocation, HUD PIC Late HQS Inspection, Reasonable Accommodation and Pending Inspections.
  • Completes quarterly EIBLL request to Kentucky Division of Adult and Child Health as required by HUD.
  • Completes annual SEMAP review for submission to HUD.
  • Disseminates information through trainings, meetings, public speaking, telephone, written correspondence, and site visitation.
  • Performs Quality Control, overflow workload, emergency, or training inspections.
  • Analyzes and monitors workload and completion of required inspections with extensive use of departmental software and spreadsheets for appropriate utilization of corporate resources of staff time and travel.
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