Product Manager, API Infrastructure

OpenAI•San Francisco, CA

2d•Hybrid

About The Position

The OpenAI API team builds the foundation that enables every developer to harness OpenAI’s models safely, reliably, and at scale. We design and operate the systems that power model serving, API access, billing, developer tooling, and enterprise integrations—forming the connective tissue between OpenAI’s research breakthroughs and real-world products. Our mission is to make it effortless for anyone to build with OpenAI technology. We’re responsible for the infrastructure and product layers that allow millions of developers to integrate GPT models, fine-tune behavior, manage data, and deliver transformative experiences to their users. We collaborate across product, research, and engineering teams to ensure that innovation in model capabilities translates directly into value for customers. The API team spans multiple disciplines, including product management, infrastructure engineering, developer experience, and data systems. We care deeply about reliability, scalability, and simplicity—creating tools that let developers focus on their ideas while we handle the complexity of running world-class AI systems. We are seeking an experienced Product Manager to define and scale the construction of our data processing, data privacy, billing, and access controls products. You will set strategy and execute on projects like expanding our regional data processing footprint, enabling new inference caching controls in the API or building APIs that make it easier for organizations to manage their spend limits. You will also define the strategy and ship foundational capabilities that ensure customers use OpenAI products securely, privately, and with enterprise-grade controls. This role partners deeply with engineering, security, legal, compliance, finance and leadership to deliver high-trust, enterprise-grade systems. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees

Requirements

Have experience in security, privacy, data infrastructure, or usage-based platform products.
Strong understanding of data governance, access controls, and enterprise identity.
Experience with usage metering, cost-management tooling, or billing-adjacent systems.
Ability to work across security, legal, engineering, compliance, and finance domains.
Strong systems thinking, analytical skills, and comfort operating in high-risk, high-trust areas.
Proven experience leading large, complex, highly technical cross-functional teams.
Excellent communication and ability to drive alignment across complex technical and regulatory environments.

Nice To Haves

Mentoring/leading others is a plus.

Responsibilities

Develop an enterprise data control plane to securely access and manage enterprise data for LLM use
Drive product strategy for safety controls, privacy features, access management, and API usage/cost visibility.
Build and improve data governance capabilities: retention, encryption, audit logs, permissions, and lifecycle management.
Lead development of access control models, identity flows (SSO/SAML, SCIM), and admin tooling.
Oversee usage metering, cost dashboards, alerts, budgeting tools, and predictable API cost experiences.