Product Manager - AI Platform

Nesto Cloud

13h • Hybrid

About The Position

At nesto, we are building Maestro: an AI platform that makes mortgage professionals dramatically more productive across sales, underwriting, and loan servicing. This is not "AI theater"— Maestro is already live, actively assisting underwriters with real files today. As the Product Manager for the AI Platform, you will help turn this early proof-of-concept into the platform that defines AI-augmented lending in Canada. You will sit at the intersection of complex operational workflows, machine learning, and real mortgage expertise to turn hard problems into shipped product. nesto's approach to AI is different because they sit where the work happens, have direct access to the workflows, policies, and expert feedback inside real mortgage operations across the full lending journey. It is built for a regulated industry, embedding AI directly into production, continuously learning from human underwriter judgment. They don't just solve one piece of the puzzle; they connect the full lending stack to make AI practically and systemically useful.

Requirements

• 3-5 years of experience in consulting or a high-ownership product role in a complex environment
• Ability to write clearly, think structurally, and go deep on systems, data, and edge cases
• Comfortable operating without perfect inputs — you find the truth, make the call, and drive the work forward
• Proven, active fluency with AI tools across your PM workflow: discovery, testing, documentation, analysis, and measurement.
• Strong communication skills with the ability to explain complex concepts clearly to non-experts in Product and Engineering

Nice To Haves

• Mortgage or regulated financial services experience — curiosity, rigor, and execution matter more
• Familiarity with LOS systems, origination platforms, or lending technology
• Exposure to AI or ML-assisted decisioning, document intelligence, or automation in a financial services context
• Familiarity with broker and advisor-facing workflows and the nuances of supported versus self-serve client journeys

Responsibilities

• Turn complex operational reality into clear PRDs, decision logic, and shipped product
• Work closely with ML, engineering, underwriting ops, and business stakeholders to define and deliver the roadmap
• Define and improve the metrics that matter: throughput, time-to-decision, accuracy, and capacity gained
• Build tight feedback loops between AI output and expert human judgment
• Keep execution moving in a high-ambiguity, high-accountability environment
• Stay ahead of how AI is reshaping mortgage origination and bring informed recommendations to the roadmap
• Share what you discover — how you work should make the people around you better

Benefits

• Premium benefits plan fully paid by nesto, including comprehensive insurance and unlimited access to telemedicine and mental health services for you and your family.
• 4 weeks of vacation
• Best-in-Class Tools: Everything you need to execute without friction, including the AI tools that make you faster.
• Working Framework: The environment that makes you productive and enables real teamwork.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed