Product Manager, AI & App Experience

Chime Financial, Inc•San Francisco, CA

3h•$176,000 - $244,000•Hybrid

About The Position

We’re hiring a Product Manager to lead AI-powered experiences across our core app. In this role, you’ll shape the next-generation AI consumer experience that helps millions of Chime members understand their money, make smarter decisions, and ultimately, achieve financial progress. This is a 0->1 product management role. You’ll define the vision, strategy, and roadmap for making AI-powered experiences more intuitive, personalized, and impactful – translating Chime’s deep relationship with the member (transaction history, spending patterns, goals, and more) into personalized, proactive, and actionable insights. You’ll operate at the intersection of product, data, and design, translating rapidly evolving AI capabilities into real, user-facing value. This is a highly cross-functional role where you’ll partner closely with engineering, data science, design, and research to bring new experiences to life—from early concept through launch and iteration. You’ll be responsible for defining what great looks like: balancing innovation with trust, ensuring transparency in how AI behaves, and building experiences that members can rely on. Success means proving product-market fit, then evolving beyond a standalone surface into something native to every part of the Chime experience — AI that feels integrated, ambient, and always working. The base salary offered for this role and level of experience will begin at $176,000.00 and up to $244,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

Requirements

5+ years of experience building and shipping consumer-facing product experiences within mobile or web apps, taking ideas from 0→1
Hands-on experience working with AI/ML-powered products or features (e.g., personalization, recommendations, automation)
Strong product sense with the ability to translate complex technical concepts into intuitive user experiences
Track record of defining product strategy and delivering measurable outcomes
Experience working cross-functionally with engineering, data, and design teams
Comfort operating in ambiguity and driving clarity across stakeholders
Experience using experimentation, analytics, and user insights to inform decisions

Responsibilities

Own product strategy and roadmap for AI-driven app experiences across key user journeys
Translate ambiguous AI capabilities into clear, user-facing product features
Partner closely with engineering, data science, design, and research to ship end-to-end experiences
Define success metrics and run experiments to validate AI-driven product improvements
Drive prioritization across multiple stakeholders, balancing member needs, technical feasibility, and business impact
Ensure AI features meet high standards for trust, transparency, and usability
Continuously improve product quality through iteration, insights, and member feedback

Benefits

Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
Competitive salary based on experience
401k match plus great medical, dental, vision, life, and disability benefits
Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
1% of your time off to support local community organizations of your choice
Annual wellness stipend to use towards eligible wellness related expenses
Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress