About The Position

Wealth Management Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for customers to better spend, borrow, invest, and save. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data and design. Private Wealth Management (PWM) Goldman Sachs Private Wealth Management (PWM) specializes in creating comprehensive wealth management plans for high net worth individuals and families, as well as select institutions, including foundations and endowments. PWM Teams work one-on-one with clients to advise and deliver customized strategies drawn from our deep investment experience, diverse wealth management capabilities and global reach. Our Private Wealth Advisors (PWAs) deliver an unparalleled investment platform inclusive of the full product and service offerings of Goldman Sachs and beyond, which may include tax and estate planning, philanthropic planning and private banking and lending services. As client needs evolve, this close relationship allows the team to offer complementary services and new opportunities by leveraging the resources of Goldman Sachs and beyond. Your Impact As a member of the Digital Advocacy Team, you will be responsible for spearheading AI user engagement across Asset Management, focused on driving adoption, developing and delivering training, and owning communications. You will develop and execute the strategy for socializing AI product uplifts, major product enhancements and publishing AI prompt use cases. You are passionate about enhancing the user experience through improved platforms and technology. You are a strong verbal and written communicator with an interest in using data to improve engagement across our tools.

Requirements

  • 7 + years of work experience in the Financial Services sector, preferably with client-facing customer success.
  • Highly proactive, with the ability to lead efforts on driving AI engagement within AM.
  • Proficiency with AI capabilities and GS AI tooling.
  • Proven history of building deep relationships across internal stakeholders and clients.
  • Experience generating effective AI prompts for enhanced productivity.
  • Excellent verbal and written communication skills and a desire to work in a team-oriented environment.
  • Ability to track and further success and platform growth using a data-driven approach.
  • Outstanding analytical and problem-solving skills with a strong attention to detail.
  • Demonstrate a high degree of personal accountability, going above and beyond to ensure that products are delivered on time with a high degree of quality.
  • Commitment to excellence and a high level of integrity.
  • Self-motivated, and able to balance quality work while meeting short deadlines.

Responsibilities

  • Spearheading AI user engagement across Asset Management, focused on driving adoption, developing and delivering training, and owning communications.
  • Develop and execute the strategy for socializing AI product uplifts, major product enhancements and publishing AI prompt use cases.
  • Enhancing the user experience through improved platforms and technology.
  • Leverage adoption data and team feedback to inform product development, incentivize product adoption, and improve training strategy.
  • Collect feedback and communicate it to the product and development teams.
  • Coordinating with AI transformation teams to craft communications ahead of product launches and major uplifts.

Benefits

  • training and development opportunities
  • firmwide networks
  • benefits
  • wellness
  • personal finance offerings
  • mindfulness programs
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