About The Position

LifeServe Blood Center is looking for a candidate with strong attention to detail and the desire to provide exceptional customer service for a Product Management Technician I in their new state-of-the-art laboratory. LifeServe Blood Center serves over 175 hospitals across Iowa, Nebraska, South Dakota, and Illinois by providing a safe, quality blood supply for patients in need. This role involves performing assigned tasks related to the manufacturing, storage, and distribution of blood and blood-related products.

Requirements

  • Ability to perform standardized/highly regulated work using established procedures
  • Exhibits strong attention to detail with excellent organization and communication skills
  • High School diploma or equivalent
  • Proficiency with computers is a must; experience with MS office is preferred
  • Ability to multitask and set priorities according to fluctuating demands
  • Exhibits strong interpersonal skills
  • Works effectively in a high-volume, fast-paced environment
  • Ability to work independently as well as collaboratively on a team, and adaptable to change
  • Must exercise initiative and apply critical problem-solving skills
  • Must maintain confidentiality of LifeServe Blood Center donors, employees, financial and proprietary records
  • Working knowledge and experience working on a computer system required.

Nice To Haves

  • experience with MS office is preferred

Responsibilities

  • Performs assigned tasks and procedures as they pertain to manufacturing, storage and distribution of blood and blood-related products.
  • Product labeling
  • Irradiation of blood products
  • Receiving and fulfilling orders
  • Proper packing of blood products for transport / Arrange for transport and delivery of blood products to hospitals
  • Tracking and reporting on product inventory
  • Addresses procedural, technical and equipment problems
  • Identify, troubleshoot and document problems that may influence the quality or completion of shipping and component manufacturing

Benefits

  • Vision coverage
  • 403(b) retirement plan with up to 4% contribution after a year (and at least 1,000 service hours)
  • Supplemental accident, critical illness, and hospital indemnity plans
  • Flexible spending accounts for health, limited-purpose, and dependent care
  • Medical and dental coverage
  • HSA with employer contribution
  • Life and AD&D insurance
  • Supplemental life insurance
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