Entry-Level Lab! Product Management Technician/Driver - Part Time

LifeServe Blood CenterMitchell, SD
Onsite

About The Position

LifeServe Blood Center is seeking a part-time Product Management Technician / Driver to join their team in Mitchell. This role is crucial for the timely and appropriate handling, recordkeeping, and transportation of blood products and services. The position ensures the highest level of customer service to hospital clients by managing inventory and ensuring timely deliveries. The Product Management Technician will be responsible for accurately packing orders, providing customer service via phone to other blood centers and hospitals, managing blood inventory to minimize waste, and acting as the final checkpoint for quality control to ensure blood products are accurately and safely packaged before distribution for lifesaving transfusions and medical procedures. The role involves variable shifts Monday-Friday with rotating on-call evenings and weekends. Compensation starts around $18.75/hr with night and weekend shift differentials.

Requirements

  • High school diploma or equivalent is required.
  • One year of previous experience in product delivery preferred.
  • Current driver's license and motor vehicle report meeting insurability requirements required.
  • Ability to report to the facility within 30 minutes during on-call hours.
  • Working knowledge and experience working on a computer system required.

Nice To Haves

  • Previous experience in product delivery

Responsibilities

  • Perform distribution/product management tasks according to established policy and standard operating procedures.
  • Perform highly standardized work using established processes and procedures.
  • Perform review of distribution, component modification and equipment related documentation.
  • Identify, troubleshoot, and document problems that may influence the quality or completion of shipping and component manufacturing.
  • Perform distribution procedures according to established policy and SOP.
  • Perform and document quality control, calibration and maintenance tasks.
  • Assist with writing, review, and evaluation of SOPs.
  • Assist with validation of new equipment and processes.
  • Maintain regular attendance and availability.
  • Maintain confidentiality of LifeServe Blood Center donor, employee, financial, and proprietary records and information at all times.
  • Provide exceptional customer service.
  • Execute tasks effectively in a highly regulated environment.
  • Driving responsibilities due to nature of product delivery.

Benefits

  • Vision coverage
  • 403(b) retirement plan with up to 4% contribution after a year (and at least 1,000 service hours)
  • Supplemental accident, critical illness, and hospital indemnity plans
  • Flexible spending accounts for health, limited-purpose, and dependent care
  • Medical and dental coverage (Full-time)
  • HSA with employer contribution (Full-time)
  • Life and AD&D insurance (Full-time)
  • Supplemental life insurance (Full-time)
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