Product Management - Sr Professional

FiservMilwaukee, WI
Onsite

About The Position

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Requirements

  • Bachelor's degree in Computer Science, Data Science, Engineering or a related field and 2 years in any job title involving product management and data analytics experience.
  • Alternatively, the employer will accept a Master’s degree in Computer Science, Data Science, Engineering or a related field and 1 year in any job title involving product management and data analytics experience.
  • Prior experience must include 1 year in the following: Defining, developing, and launching products in an Agile environment; Collaborating with customer-facing teams to identify and understand customer needs; Coordinating with cross-functional teams; Data analysis for deriving insights by creating data pipeline and queries; and Data visualization and reporting by creating interactive dashboards and reporting.

Responsibilities

  • Lead the design and development of merchant-facing features to define product vision, strategy, and roadmap at a large scale, ensuring alignment of product outcomes with Fiserv’s long-term goals to provide digital banking and merchant solutions.
  • Conduct market research and analysis from internal teams and customers to identify feature gaps, customer pain points, and emerging trends, informing data-driven product decisions.
  • Create Product Requirement Documents (PRDs) outlining features, use cases, workflows, and acceptance criteria.
  • Act as a product advocate to internal and external partners and lead the efforts to drive issuer and merchant product performance, revenue, and operational efficiency goals.
  • Drive the optimization of the issuer and merchant product performance, product rollout, implementation and support efficiency by introducing data-driven decision-making across the business unit.
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