Product Management Specialist

Salesforce•San Francisco, CA

About The Position

This role is on Salesforce’s Digital Enterprise Technology team, which provides services to build, run, and transform enterprise applications. The Product Specialist rotates regularly across tasks based on demand, gaining experience across the team’s work. The role focuses on designing innovative ways for employees to use Salesforce products and supporting Agile teams by gathering end-user requirements and communicating them to engineers so they can deliver appropriate product features. This posting is intended only for Summer 2026 intern conversions; other candidates will not be considered.

Requirements

  • Excellent spoken and written communication skills.
  • Receptive listening skills and willingness to ask questions to understand end-user needs and reasons.
  • Keen attention to detail.
  • Ability to follow up diligently to complete tasks.
  • Self-starter who is highly motivated and able to shift direction quickly when priorities change.
  • Willingness to receive direction and guidance within a team, adopt and develop best practices, and overcome obstacles with creative technical solutions.
  • Excellent team player able to work with virtual and global cross-functional teams.

Nice To Haves

  • Solid understanding of the Software Development Lifecycle (SDLC), including business process analysis, requirements and design, data modeling, detailed functional design, test planning, and UAT execution.

Responsibilities

  • Analyze data, conduct surveys, and participate in focus groups and meetings to gather business needs and requirements.
  • Write functional specifications for new capabilities based on user needs.
  • Document and communicate information to engineers for solution design.
  • Keep pace with evolving business requirements and work directly with engineers to design solutions.
  • Write user stories and acceptance criteria.
  • Use Agile and iterative methodologies during the Software Development Lifecycle (SDLC).
  • Follow up on cross-functional coordination and scheduling with other teams.

Benefits

  • Time off programs
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Mental health support
  • Paid parental leave
  • Life insurance
  • Disability insurance
  • 401(k)
  • Employee stock purchasing program
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