Product Management Manager - Deposits

USAA•San Antonio, NC

About The Position

The Product Management Manager for Deposits formulates product and sales strategy recommendations based on analysis of profitability, competitiveness, and sales performance throughout the product life cycle. The role compiles, analyzes, and interprets data to make strategic and tactical recommendations or decisions, defines business questions, and provides insights to improve performance. The manager supports maintenance of existing products and may lead development and launch of less complex new products with channel partners. The role works with analytics, competitive intelligence, member information, market trends, financials, and transaction data to inform product strategy, roadmaps, product decisions, and forecasts. It serves as a product subject-matter expert, partners with phone and digital teams on sales guides and product education, supports communications, and coordinates with Legal, Compliance, Risk Management, and other control partners so products comply with applicable laws and regulations. The position also ensures business risks are identified, measured, monitored, and controlled according to risk and compliance policies and procedures.

Requirements

Bachelor's degree in Business, Marketing, Supply Chain, or Statistics, or four years of relevant education and/or experience.
Six years of relevant industry experience in Actuary, Underwriting, Marketing, Sales/Service, Finance/Accounting Operations, or Financial Services.
Two years of product management or similar strategic management experience, including direct support in managing product performance.
One year of data visualization experience, such as Tableau.
Advanced experience creating product briefings.
Experience conducting market research to create a product roadmap, make product decisions, and iterate rapidly.
Knowledge of applicable product-related regulations and risk and compliance requirements.
Knowledge of federal laws, rules, and regulations, including the FFIEC Retail Payment Systems Handbook, payment rules (NACHA, Zelle, etc.), Reg CC, Reg E, and Reg DD.

Nice To Haves

Experience working with a digital acquisition funnel.
Demonstrated ability to drive change by influencing partners.

Responsibilities

Gather analytics, competitive intelligence, and member information to support product strategy formulation.
Participate in developing product strategy recommendations.
Recommend new product launches or sales strategies and evaluate whether to buy, build, or partner.
Act as a subject-matter expert on product features and services and collaborate with business partners to provide recommendations.
Partner with phone and digital teams on the effective use of sales guides and educate them about products, services, new offerings, and enhancements.
Assist in identifying and evaluating potential providers for alliance relationships.
Support the development, editing, and distribution of product communications.
Research external market trends and design changes, financials, member information, and transaction data for assigned products.
Coordinate with control partners, including Legal, Compliance, and Risk Management, to ensure offerings are designed, implemented, and managed in compliance with applicable laws and regulations.
Interpret performance results to inform product or sales forecasts and planning.
Ensure risks associated with business activities are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.