Product Management Manager - Deposits

USAA•Tampa, FL
•$114,080 - $218,030

About The Position

As a dedicated Product Management Manager for Deposits, this role will formulate product/sales strategy recommendations based on analysis of profitability, competitiveness, and sales performance for the product life cycle. The manager will compile, analyze, and interpret data to make strategic and tactical recommendations or decisions pertaining to sales/product performance. This role is responsible for defining business questions and providing insights to improve business performance. It supports the maintenance of existing products and may lead in the development and launch of less complex, new products with channel partners.

Requirements

  • Bachelor's degree in Business, Marketing, Supply Chain, or Statistics; OR 4 years of relevant education and/or experience.
  • 6 years of relevant industry experience in Actuary, Underwriting, Marketing or Sales/Service or Finance/Accounting Operations or Financial Services.
  • 2 years of product management, or similar strategic management experience (similar experience includes direct support in managing product performance).
  • 1 year of Data Visualization experience (i.e.Tableau).
  • Advanced experience in creating product briefings.
  • Experienced in market research to create product roadmap, make product decisions and iterate rapidly.
  • Knowledge of applicable product related regulations, and risk and compliance requirements.
  • Knowledge of federal laws, rules, and regulations to include: FFIEC- Retail Payment Systems Handbook, Payment Rules (NACHA, Zelle, etc.), Reg CC, Reg E, Reg DD.

Nice To Haves

  • Experience working with Digital acquisition funnel.
  • Demonstrated ability to drive change through influencing partners.

Responsibilities

  • Leverage resources to gather analytics, competitive intelligence, and member information to support formulation of product strategy.
  • Participate in the development of product strategy recommendations.
  • Develop recommendations to launch new products or sales strategies and the evaluation and decision to buy/build or partner.
  • Act as product SME on features and services and collaborates with business partners to provide recommendations.
  • Partner with phone and digital teams on how to effectively use sales guides and provides education on products and services, including new offerings and enhancements to existing features.
  • Assist in the identification and evaluation of potential providers for alliance relationships.
  • Provide support in developing, editing, and distributing product communications.
  • Conduct research on external market trends/design changes, financials, member information and/or transaction data for assigned products.
  • Hold responsibility for coordinating with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed, implemented, and managed in compliance with all applicable laws and regulations.
  • Interpret performance results to inform product or sales forecast and planning.
  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

  • Comprehensive medical, dental and vision plans
  • 401(k)
  • Pension
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off program with paid holidays
  • 16 paid volunteer hours
  • Various wellness programs
  • Career path planning
  • Continuing education
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