Embark Product Management Intern - S

H&R Block • Kansas City, MO

17h • Onsite

About The Position

The Product Management Intern will participate in H&R Block’s 11-week, paid Embark 2027 Summer Internship Program, running from May 17, 2027, through July 30, 2027. The internship is based at the company’s corporate headquarters in downtown Kansas City’s Power & Light District. Interns receive guidance and mentoring while also being encouraged to work independently.

The intern will support product discovery, help prepare user stories and acceptance criteria, participate in product planning and backlog prioritization, and collaborate with cross-functional teams to deliver features. The role also involves using data and metrics to assess product performance and support decision-making, along with professional development in product management, Agile practices, and collaboration.

As part of the Embark program, interns take part in workshops and events focused on professional development, community service, networking, and connected culture. The program offers $25 per hour, paid PTO during H&R Block’s annual Reboot Week from June 28 through July 2, and a housing stipend for students whose permanent address is more than 50 miles from the Kansas City metro area.

Requirements

• High school diploma or equivalent.
• Currently pursuing a degree in Business Administration, Business or Data Analytics, Computer Science, Business Management, or a similar discipline.
• GPA of 3.0 or above.
• Ability to work both as part of a diverse team and independently.
• Motivated, organized, reliable, and detail-oriented.
• Strong written and verbal communication skills.
• Ability to learn quickly and work with new computer-based programs and databases.
• Ability to contribute effectively in a fast-paced corporate environment.
• No previous work experience is necessary.

Nice To Haves

• Demonstrated interest in product management, digital products, customer experience, or product strategy.
• Strong analytical and problem-solving skills, with an interest in using data and customer insights to inform product decisions.
• Ability to identify customer needs, define problems, and develop thoughtful solutions.
• Interest in customer research, user testing, and translating feedback into actionable product recommendations.
• Ability to collaborate across Product, Design/UX, Engineering, and other cross-functional teams.
• Familiarity with or interest in Agile product development, roadmapping, product prioritization, and sprint-based work.
• Comfort working with data, product metrics, dashboards, or analytics tools to identify trends and communicate insights.

Responsibilities

• Research customer needs and identify product opportunities aligned with business goals.
• Help write user stories and acceptance criteria for engineering and design work.
• Participate in product planning and ceremonies, and help manage the product backlog and prioritize features.
• Collaborate with cross-functional teams to deliver features on time and with quality.
• Use data and metrics to evaluate product performance and support data-driven decisions.
• Develop product management, Agile, and collaboration skills.
• Participate in Embark program workshops and events focused on professional development, community service, networking, and connected culture.

Benefits

• $25 per hour compensation.
• Paid PTO during H&R Block’s annual Reboot Week.
• Housing stipend for students whose permanent address is more than 50 miles from the Kansas City metro area.
• Onsite Starbucks, company dining hall, free fitness center, and free parking.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: High school or GED