Product Management Intern

Bask Health

15h

About The Position

Bask Health is an entrepreneurial, product-focused team providing a full-service SaaS platform for doctors, entrepreneurs, and healthcare businesses to build, manage, and grow direct-to-consumer telehealth businesses. The company works in small teams and values ownership, speed, and execution. The Product Management Intern will gain hands-on experience building and improving software products. Working alongside product managers, engineers, designers, and customer-facing teams, the intern will help understand user needs, research product opportunities, and deliver improvements across the telehealth platform. The role includes participation in product discovery, technical planning, testing, and launches, with opportunities to contribute to projects supporting real users. It is intended for someone curious, analytical, comfortable with technology, and eager to learn how products are built from initial idea through launch.

Requirements

Interest in product management, software development, and building technology products.
Foundational understanding of how websites, applications, or software products work.
Some hands-on technical experience through coursework, personal projects, internships, or independent learning.
Familiarity with at least one programming language, such as JavaScript, TypeScript, or Python.
Strong analytical thinking, research, and problem-solving skills.
Ability to organize information, document findings, and communicate ideas clearly.
Strong attention to detail and willingness to investigate problems independently.
Ability to learn unfamiliar technologies and software tools quickly.
Comfort collaborating with engineers, designers, and cross-functional teams.
Excellent written and verbal communication skills.
Willingness to receive feedback, ask questions, and contribute ideas.
Ability to take initiative and manage assigned responsibilities in a fast-moving environment.

Nice To Haves

Currently pursuing or recently completed studies in Computer Science, Engineering, Business, Design, or a related field.
Previous internship, coursework, or project experience involving product management or software development.
Experience building a website, application, prototype, or other technical project.
Familiarity with JavaScript, TypeScript, React, Next.js, or modern web development tools.
Experience with user research, usability testing, or competitive analysis.
Familiarity with product management tools such as ClickUp, Jira, Linear, or Notion.
Experience writing user stories, product requirements, or technical documentation.
Familiarity with product analytics, spreadsheets, or basic SQL.
Experience using AI tools for research, prototyping, or software development.
Interest in SaaS platforms, e-commerce, or consumer-facing applications.
Interest in telehealth, digital health, or healthcare technology.
A portfolio, GitHub profile, or examples of projects demonstrating initiative and technical curiosity.

Responsibilities

Support product managers in planning and improving features across Bask's telehealth platform.
Gather feedback from merchants, patients, clinicians, and internal teams to identify user needs.
Participate in product discovery, user research, and competitive analysis.
Assist with writing product requirements, user stories, and acceptance criteria.
Work with engineers and designers to understand technical requirements and potential solutions.
Investigate product issues, reproduce bugs, and document findings.
Support product testing and quality assurance before new features are released.
Research competing products, industry trends, and emerging technologies.
Help analyze product usage, user feedback, and basic performance metrics.
Organize product documentation, development priorities, and project updates.
Participate in product planning meetings, feature reviews, and technical discussions.
Explore opportunities to improve workflows, usability, and efficiency across Bask's applications.
Support product launches and gather feedback after release.
Take ownership of smaller research, documentation, testing, or product improvement projects.
Present findings, recommendations, and project updates to product and engineering teams.
Learn to prioritize product opportunities, evaluate tradeoffs, and measure outcomes.