Product Management Director

Wells Fargo Bank•Charlotte, NC

4d•Hybrid

About The Position

Wells Fargo is seeking a senior Product Management Director in Consumer Bank Lending- Products & Customer Segments within Business Banking. The role leads the strategy, development, and delivery of complex, high-impact products and services. The director leads and develops product managers and other professionals, shapes product vision and lifecycle strategy, and partners across the organization to align technology, distribution, pricing, and customer needs. The position focuses on transforming customer experiences while ensuring products are scalable, compliant, and commercially successful. It involves influencing enterprise-wide initiatives, making decisions on complex product challenges, and building a culture of innovation and talent development to support long-term business growth. The role requires onsite presence at one of the listed Charlotte, North Carolina or Phoenix/Chandler, Arizona locations on a hybrid work schedule. Relocation assistance is unavailable, and the position is not eligible for visa sponsorship. The posting end date is October 26, 2026, though the posting may be removed earlier due to applicant volume. Wells Fargo emphasizes equal opportunity, customer relationships, risk mitigation, compliance, and employees' accountability for applicable risk programs and policies.

Requirements

10+ years of Product Management or leadership experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
4+ years of management or leadership experience.
Ability to work onsite at one of the listed locations on a hybrid work schedule.

Nice To Haves

Experience implementing and scaling enterprise lending platforms such as nCino, Salesforce Financial Services Cloud, or comparable banking and lending technologies.
Proven success delivering business banking technology solutions within large, matrixed organizations.
Senior-level experience leading Agile product delivery at scale and driving execution across multiple Agile teams.
Demonstrated ability to lead large, cross-functional product organizations, including managing managers and senior individual contributors.
Expertise in end-to-end product lifecycle management, including product strategy, go-to-market execution, and ongoing optimization.
Ability to influence and collaborate at the executive level, partnering effectively with technology leaders, risk partners, and external vendors.

Responsibilities

Manage and develop specialized teams of managers and professional individual contributors.
Analyze customer and results-oriented information.
Conduct market research related to development and testing of services and products.
Identify opportunities and strategies for pricing policies, distribution strategies, technical systems, and customer requirements.
Manage companywide efforts to align and coordinate distribution channels, systems requirements, product introduction, marketing, training, and ongoing product and service management.
Lead teams in making strategic decisions to resolve highly complex, unique, and critical product line issues and meet deliverables.
Interpret and develop new products or product lines and manage product lifecycles for functions with moderate to high complexity and risk.
Collaborate with and influence stakeholders, subject matter experts, project managers, and experienced leaders.
Manage allocation of people and financial resources for Product Management.
Develop and guide a culture of talent development to meet business objectives and strategy.
Follow applicable risk programs, policies, and procedures; fulfill risk and compliance obligations; escalate and remediate issues; and make sound risk decisions.