Product Management Director

Wells Fargo•Chandler, AZ
•Hybrid

About The Position

Wells Fargo is seeking a senior Product Management Director in Consumer Bank Lending- Products & Customer Segments within Business Banking. The leader will drive the strategy, development, and delivery of complex, high-impact products and services. They will lead and develop product managers and other professionals, shape product vision and lifecycle strategy, and partner across the organization to align technology, distribution, pricing, and customer needs. The role helps transform customer experiences while ensuring products are scalable, compliant, and commercially successful. The position calls for a proven leader who can work in a dynamic, matrixed environment and combine strategic thinking, customer focus, and execution excellence. The director will influence enterprise-wide initiatives, make decisions on complex product challenges, and foster innovation and talent development to support long-term business growth. The role requires onsite presence on a hybrid work schedule at one of the listed Charlotte, North Carolina, or Phoenix/Chandler, Arizona locations. Relocation assistance is unavailable, and the position is not eligible for visa sponsorship.

Requirements

  • 10+ years of Product Management or leadership experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
  • 4+ years of management or leadership experience.

Nice To Haves

  • Experience implementing and scaling enterprise lending platforms such as nCino, Salesforce Financial Services Cloud, or comparable banking and lending technologies.
  • Proven success delivering business banking technology solutions within large, matrixed organizations.
  • Senior-level experience leading Agile product delivery at scale and driving execution across multiple Agile teams.
  • Demonstrated ability to lead large, cross-functional product organizations, including managing managers and senior individual contributors.
  • Expertise in end-to-end product lifecycle management, including product strategy, go-to-market execution, and ongoing optimization.
  • Ability to influence and collaborate at the executive level, partnering effectively with technology leaders, risk partners, and external vendors.

Responsibilities

  • Manage and develop specialized teams of managers and professional individual contributors.
  • Analyze customer and results-oriented information.
  • Conduct market research related to the development and testing of services and products.
  • Identify opportunities and strategies for pricing policies, distribution strategies, technical systems, and customer requirements.
  • Manage companywide efforts to align and coordinate distribution channels, systems requirements, product introduction, marketing, training, and ongoing product and service management.
  • Lead teams in making strategic decisions to resolve highly complex, unique, and critical product line issues and meet deliverables.
  • Interpret and develop a range of new products or product lines and manage product lifecycles for functions with moderate to high complexity and risk.
  • Collaborate with and influence stakeholders, subject matter experts, project managers, and experienced leaders.
  • Manage allocation of people and financial resources for Product Management.
  • Develop and guide a culture of talent development to meet business objectives and strategy.
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