Product Management Advisor I (Mid-level) - HELOC

USAA•San Antonio, NC

4d•Hybrid

About The Position

As a dedicated Product Management Advisor I, you will be accountable for analyzing the profitability, competitiveness and sales performance for the product life cycle. Compile, analyze and interpret data to make strategic and tactical recommendations pertaining to sales performance. Responsible for defining the business questions and providing insights to improve business performance aligned to Agile methodologies for innovative solutions. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL or Charlotte, NC. Relocation assistance is not available for this position.

Requirements

Bachelor's degree in Business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
4 years of relevant industry experience in Actuary, Underwriting, Marketing or Sales/Service or Finance/Accounting Operations or Financial Services.
1 year of experience leveraging data and providing requirements to data teams.
Knowledge of applicable product related regulations and compliance requirements.

Nice To Haves

Hands-on product leader who understands HELOC not just as a feature set, but as a credit and balance-sheet-driven financial product.
Equally comfortable discussing customer experience flows, regulatory constraints, system dependencies, and portfolio risk dynamics.
Translate HELOC business strategy and regulatory requirements into actionable product epics and features.
Direct experience with HELOC products across origination and servicing.
Strong understanding and experience in HELOC enterprise mortgage platforms and ecosystems that support Loan origination and loan servicing.
U.S. military experience through military service or a military spouse/domestic partner.

Responsibilities

Partners with team members to evaluate profit, competitive and sales performance as compared to plan or key metrics.
Consults and advises the Product Manager on information impacting their business goals.
Interacts with stakeholders across the business to draw insights that drive the business goals (to include but not limited to: Marketing, Operations, SFO, Legal, Experiences, Digital platforms, etc.).
Works with information technology and business analysts on improving capabilities utilizing Agile methodologies.
Formulates responses to member inquiries elevated by Member Contact teams, as necessary.
Works with the broader product team to research internal and external information and partners to conduct data analyses to assist with product feasibility.
Runs moderate statistical models and may present results of research and analysis to senior Product Management leadership, as necessary.
Partners with the Product Manager in the development of product dashboards and metrics.
Prepares analysis of performance results to inform product or sales forecast and planning.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.