Product Link/Heavy Lube Technician

Carolina CAT - Construction • Monroe, NC

2d • Onsite

About The Position

Carolina CAT is searching for an experienced Heavy Equipment Lube Technician. This position is responsible for preventative maintenance service and lube system repairs on heavy construction equipment and requires heavy interaction with customers so customer-service skills are a must! The role involves installing, configuring, and commissioning Product Link hardware and related telematics devices on Caterpillar and allied equipment. The technician will also perform preventative maintenance and lube system repairs on heavy construction equipment.

Requirements

• 1 to 3 years of related experience or combination of training and experience with Caterpillar, John Deere, Komatsu, Volvo, etc.
• Ability to comprehend safety, service, and parts manuals.
• Knowledge of Caterpillar telematics and connectivity solutions.
• Able to climb in, on, and around equipment, be flexible for awkward reaches and positions.
• Must be able to bring/own tools.
• Ability to develop own work schedule and adjust when needed to accommodate job needs.
• Proficiency with laptop-based diagnostic tools and mobile technology.
• GED or equivalent.

Nice To Haves

• Customer-service skills are a must.
• Self-motivated, responsible, reliable, and willing to work in all weather conditions and environments.
• Positive attitude and work ethic along with excellent communication skills.
• Strong organizational and time-management skills.
• Customer-focused attitude with a commitment to service excellence.

Responsibilities

• Operate and inspect machines/equipment to gain access for lubrication and PM services.
• Complete all services accurately, safely, and in a timely manner to meet productivity goals.
• Review and understand PM intervals and schedules.
• Safely operate, drive, and maintain company lube truck.
• Install, configure, and commission Product Link hardware and related telematics devices on Caterpillar and allied equipment.
• Read and interpret electrical schematics and service documentation.
• Utilize Caterpillar dealer systems, VisionLink, CAT Inspect, Service Link, EMT, SIS, and other dealership technology platforms as required.
• Continuously research and learn as required to improve knowledge and abilities as machine models change.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED