Product Lead - Investor Engagement

Computershare•New York, NY

5d•$166,000 - $240,000•Hybrid

About The Position

The Senior Product Lead – Investor Engagement is a key senior position responsible for leading the Global Investor Engagement product experience to enhance the growth, definition, and direction of Investor Relations products and services. This role sets the strategic direction and evolution of the initiative within the Issuer Services Registry team. The primary responsibilities include managing interactions between senior business stakeholders, solution architects, and implementation teams to define features and capabilities with a focus on end-user and growth outcomes. The role owns the full lifecycle of the primary vision for the Investor Engagement Business, overseeing the development and management of product, service, and channel roadmaps, ensuring alignment with business and technology strategies. It ensures product and service evolution impacts Global Investor Engagement's financial/budgetary goals through the alignment of revenue opportunities and reductions in cost to service. The role promotes a culture of innovation with a relentless focus on the client end-user, both directly within the team and indirectly across the organization. This is a senior position within the Product and Innovation team, responsible for leading how the practice integrates with other intra-company disciplines and promoting toolsets and methodologies. The role is expected to interact with and influence teams across Computershare, operate within the global market, report directly to the Head of Product, and deliver products within the guidelines and regulations outlined by local laws.

Requirements

10+ Years of Product Management Experience and Leadership in financial services.
Experience with Product Management Strategy such as buyer-persona targeting, user journey creation, development & communication; G2M planning and enablement
Strong Communication Skills
Bachelor's Degree

Responsibilities

Help set the vision and strategic direction of our US Issuer Client products and service suite, and how channels support the customers they serve.
Ensure the vision and direction of our products, services and channels deliver in alignment to our companies financial goals.
Identify new products/features/ideas/models/channels for consideration and debate, including disruptive opportunities within the US markets.
Ensure product and channel initiative outputs flow into our agile delivery model.
Promote a culture of innovation across the regions, that will drive customer focused direction of our products, services and channels.
Document business case, including financial/usage forecasting and ROI metrics.
Provide regular product/channel metrics within US, UCIA & ANZ Registry reporting to key stakeholders, including the Client Management team, Operations, Development and Marketing.