Product Lead Engineer (ServiceNow HRSD & Procurement) || Raritan, NJ - Hybrid

DMS Vision•Frisco, AL

11h•Hybrid

About The Position

The Product Lead Engineer will own the end-to-end technical direction, architecture, and engineering decisions for products built on ServiceNow HRSD and Procurement modules. This role combines technical vision with hands-on engineering leadership, guiding squads to deliver scalable, secure, high-quality ServiceNow solutions aligned with enterprise architecture and business strategy. The role defines and maintains technical architecture, engineering roadmaps, and platform strategy for ServiceNow HRSD and Procurement products. It partners with Business Product Managers to shape product vision and translate requirements into ServiceNow capabilities, while providing engineering squads with guidance on solution design, code reviews, configuration practices, and performance optimization. The position works with enterprise platform teams and a range of stakeholders to use shared capabilities, manage technical backlogs and dependencies, and maintain platform governance. It also monitors ServiceNow releases and industry trends, leads research and proof-of-concept work, and drives continuous improvement.

Requirements

10 or more years of experience.
Deep, hands-on ServiceNow HRSD experience, including Case Management, Employee Center, Knowledge, HR Workflows, Lifecycle Events, HR Integrations, and role-based security.
Strong knowledge of ServiceNow Procurement or Source-to-Pay modules, including request workflows, vendor interactions, and approval models.
Strong experience with Integration Hub, Script Includes, Flow Designer, Scoped Apps, and API-driven integrations.
Ability to convert business requirements into scalable ServiceNow solutions.
Experience defining platform-level standards, reusable components, and governance controls.
Understanding of enterprise processes across HR, Procurement, Compliance, IAM, and ITSM.
Ability to lead multiple engineering squads and influence without authority.
Strong communication and stakeholder management skills.
Ability to create a high-performance engineering culture and drive cross-team alignment.

Responsibilities

Define and maintain technical architecture, engineering roadmaps, and platform strategy for ServiceNow HRSD and Procurement products.
Ensure solutions comply with BU Architecture standards, platform governance, and enterprise technology frameworks.
Lead evaluation and selection of design options across ServiceNow HRSD, Procurement, Workflow, and integrations.
Partner with Business Product Managers to shape product vision and translate requirements into ServiceNow capabilities.
Provide hands-on guidance to engineering squads on solution design, code reviews, configuration best practices, and performance optimization.
Troubleshoot complex ServiceNow issues involving HRSD, Procurement, integrations, MID Server, APIs, and data models.
Drive adoption of secure, scalable, modular configurations and technical standards.
Collaborate with enterprise platform teams to leverage shared capabilities such as Integration Hub, Flow Designer, HR case configurations, and Procurement workflows.
Serve as the primary technical contact for stakeholders, including vendors, architects, RSM, and cross-functional leaders.
Support technical backlog prioritization and manage cross-product dependencies and risks.
Monitor ServiceNow releases and industry trends to identify new features and innovation opportunities.
Lead research spikes and proof-of-concepts and continuously improve engineering practices.
Maintain technical catalogs, integrations, and interfaces, and ensure compliance with platform governance.
Lead multiple engineering squads, mentor team members, and drive cross-team alignment.