Product Lead, Bond OS Platform

The Pharmacy Hub•Davie, FL

8d•$120,000 - $300,000

About The Position

At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience. Build the operating system for patient-centric care Bond OS is the platform layer for modern care delivery. It connects structured patient intake, longitudinal patient context, provider review, clinic and admin operations, orders, prescriptions, commerce rails, platform APIs, analytics, support workflows, and applied AI/ML into one coherent system. Healthcare delivery is usually fragmented: intake in one place, clinical review in another, ordering and prescription status somewhere else, operations in spreadsheets, support in tickets, and analytics after the fact. Bond OS is built to make those flows work together: one patient context, clear workflows for every role, durable platform primitives, and intelligent assistance where it improves speed, quality, and safety. We are hiring a Product Lead to own the roadmap for Bond OS across product surfaces and platform primitives. This is a senior, hands-on product leadership role for someone who can move between client conversations, patient and provider workflows, technical contracts, data models, operational edge cases, AI/ML release discipline, and crisp execution with engineering and design. Why this role matters Bond OS is entering a new chapter. The core platform is live, the product surface area is expanding, and the opportunity is to make the system more unified, more patient-centric, more operationally powerful, and more intelligent. This role will shape how the platform scales: how intake becomes usable clinical context, how providers and clinic teams move through work, how orders and prescriptions are tracked, how clients understand performance, how APIs and permissions become stronger platform primitives, and how applied AI/ML earns its way into high-consequence workflows. The mandate is clear: turn a powerful care-delivery platform into a sharper operating system.

Requirements

6+ years of product management or product leadership experience, ideally with ownership of complex software from strategy through launch.
Experience building platform, SaaS, healthcare, fintech, logistics, marketplace, developer-platform, operations, commerce, or other high-consequence software.
Healthcare, health-tech, telehealth, pharmacy, e-prescribing, care operations, or regulated-data experience.
Experience working directly with customers or strategic clients and translating their needs into scalable product capabilities.
Technical fluency: API contracts, schemas, state machines, data models, permissions, validation, integrations, observability, and engineering tradeoffs.
Strong written communication: PRDs, specs, roadmap memos, technical decision documents, launch plans, and executive updates.
Experience with AI/ML product development, especially evaluation, guardrails, human-in-the-loop UX, model observability, red-teaming, drift monitoring, and responsible release processes.
Familiarity with healthcare data standards such as FHIR, SDC, HL7, or LOINC.
Experience in a small or fast-moving team where product judgment mattered more than process weight.
Background in engineering, design, data, operations, clinical workflows, or technical product management.

Nice To Haves

Systems thinker with strong product taste.
Ability to reason from first principles, write clearly, and turn ambiguity into a concrete sequence of work.
Comfortable with product depth: workflows, APIs, data models, permissions, state machines, and edge cases.
Cares about craft because in healthcare software, clarity is operational leverage.
Practical; can hold a big platform vision while shipping small, high-quality slices.
Knows how to say yes by sequencing and how to say no by explaining tradeoffs.
Can work with a lean team and still build something ambitious.

Responsibilities

Own the Bond OS roadmap across the full platform: Patient intake, patient portal, and longitudinal patient context; Provider workflows, review queues, clinical decisioning, and safety review; Clinic and admin operations, group management, permissions, and oversight; Orders, prescriptions, catalog, commerce, payments, promotions, and fulfillment handoffs; Platform APIs, integrations, auditability, data contracts, and status models; Analytics for operations, outcomes, quality, and performance; Applied AI/ML across intake, summarization, triage, drafting, operations, and decision-support context.
Define and protect the core primitives of Bond OS: patient, intake, encounter, decision, order, prescription, catalog item, group, role, permission, audit event, status, and AI artifact.
Partner directly with clients, providers, clinic/admin teams, operators, support, design, engineering, and leadership. You will watch real workflows, understand where care delivery breaks down, and translate that signal into product decisions.
Define which AI/ML use cases are worth pursuing, what good output means, how model-backed features are evaluated before launch, how humans review or override outputs, how failures are handled, and how performance is monitored after release.
Write product specs that engineering and design can execute from. Strong specs should include user goals, role-specific flows, states, API contracts, validation behavior, data requirements, audit/logging needs, i18n requirements, acceptance criteria, rollout plan, and release criteria.
Maintain the product source of truth: what is live, what is in flight, what is blocked, what is cut, what depends on what, and what done means. Run a written cadence that gives leadership, clients, and the team clear visibility into decisions, tradeoffs, risks, and progress.
Build and maintain the Bond OS roadmap across patient, provider, clinic/admin, order, prescription, commerce, API, analytics, operations, and AI/ML surfaces.
Translate client, user, clinical, operational, and technical insight into clear product direction.
Partner with engineering on API contracts, schemas, state machines, validation behavior, performance, reliability, and integration boundaries.
Partner with design on high-craft workflows that reduce cognitive load and make complex care operations feel clear.
Prioritize the smallest valuable slices that improve the platform without creating long-term product debt.
Lead applied AI/ML product discovery and write the first serious AI/ML PRDs for Bond OS.
Define release gates for high-consequence workflows, including safety, auditability, permissions, i18n, test coverage, and operational fallbacks.
Communicate roadmap priorities and tradeoffs to internal stakeholders and, where appropriate, strategic clients.
Create the product discipline that lets a small, senior team move faster without becoming sloppy.