Product Lead, AI
About The Position
Mysten Labs is hiring a Product Lead to turn its emerging agentic technologies into products that customers can understand, adopt, and buy. The role translates product capabilities into useful experiences and commercially viable offerings, such as products that help retailers manage agent-driven shopping, returns, or refunds. Working closely with the CTO, Sales Lead, engineering, and the broader team, the Product Lead will identify customer problems, rapidly prototype solutions, and bring promising opportunities to market. The role connects customer discovery, product definition, experience design, and commercialization, with involvement from initial concept through launch. It will help define a new product category, its customer experience, and the business around it, shaping how businesses participate in the agent economy.
Requirements
- 12+ years of Product Management, Product Design, or related experience.
- Track record of taking new products from an ambiguous opportunity through customer validation, launch, and commercial adoption.
- Startup or similarly entrepreneurial experience, with direct ownership of building and shipping under uncertainty.
- Strong prototyping skills and hands-on experience using AI-assisted or agentic coding tools to build and iterate on functional experiences.
- Experience working directly with customers to define products, validate demand, and support pilots or sales conversations.
- Commercial judgment, including experience contributing to packaging, pricing, positioning, or go-to-market decisions.
- Strong UX instincts and ability to make complex technology approachable without obscuring important controls or constraints.
- Technical fluency sufficient to collaborate with engineering on integrations, feasibility, and the path from prototype to production.
- Hands-on working style and ability to influence across product, design, engineering, and sales.
Nice To Haves
- Experience with customer-facing AI, enterprise commerce, payments, trust and security, or workflow products.
- Experience with agent permissions, approval flows, auditability, or other mechanisms that help businesses control automated actions.
Responsibilities
- Identify and prioritize customer problems that Mysten Labs’ agentic products can solve.
- Lead customer discovery alongside the CTO to understand buyer needs, user workflows, and adoption barriers.
- Create prototypes, interactive demonstrations, and product variants using AI-assisted design and coding tools.
- Test concepts with customers and refine the experience, scope, and value proposition based on feedback.
- Define product requirements and work with engineering to turn validated prototypes into reliable, production-ready offerings.
- Shape packaging, pricing hypotheses, positioning, and go-to-market strategy with sales and the broader team.
- Design experiences that make agent capabilities, permissions, policies, and human oversight understandable to users.
- Balance customer-specific needs with opportunities to build reusable capabilities and repeatable products.
- Define measures of customer value, adoption, conversion, and revenue, and use results to guide iteration.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
