Product Design Lead, AI Platform

Urban Ridge Supplies•New York, NY

8h•$147,900 - $325,000

About The Position

As a Lead Product Designer on Rippling’s AI Platform team, you will define how AI appears across the product suite and shape the patterns, systems, and interaction models that make enterprise AI useful, reliable, and integrated into work. This is a leadership-level individual contributor role spanning ambiguous, high-impact problem areas. You will work across product verticals with product, engineering, and executive leadership to translate emerging AI capabilities into coherent product experiences that scale across Rippling. The role combines strategic leadership and hands-on design. You will shape the vision for enterprise AI while working through interaction and visual design details, technical constraints, model behavior, workflows, permissions, and edge cases. You will influence product patterns and systems across teams, and help define the future of enterprise human-agent interaction. The AI Platform team builds foundations for AI-native products across Rippling. It partners with teams in HR, IT, Finance, Spend, Travel, Payroll, Benefits, and other areas to bring AI into everyday business workflows. The team works across product design, AI infrastructure, product engineering, and company strategy. The Lead Product Designer will partner with senior product and engineering leaders, work closely with shipping pods, and help designers across the company create coherent, trustworthy AI experiences.

Requirements

At least 10 years of product design experience, including significant experience designing and shipping complex SaaS, platform, or enterprise products.
Recent hands-on experience designing and shipping AI products or AI-powered features, with fluency in the language, trade-offs, and constraints of modern AI product development.
Exceptional systems thinking and ability to design across complex product architectures, data flows, permissions, dependencies, and edge cases.
Track record of leading high-impact, cross-product initiatives as a senior individual contributor, principal designer, design director, or equivalent design leader.
Deep interaction design craft, including creating novel patterns and demonstrating them through prototypes or production work.
Strong product judgment and strategic thinking, including framing ambiguous problems, identifying high-leverage opportunities, and influencing roadmaps across teams.
Excellent executive communication, storytelling, writing, and documentation skills, with ability to make complex ideas clear and actionable.
Technical curiosity and fluency, including comfort working with engineers on AI systems, platform primitives, model behavior, evaluations, agentic workflows, MCPs, or related technical concepts.
Bias toward shipping, learning, and iterating quickly without sacrificing quality, coherence, or user trust.
Collaborative leadership style that builds trust across design, product, engineering, go-to-market, and customer-facing teams, constructively challenges assumptions, and raises the bar.
Strong point of view on how AI should improve enterprise software, alongside willingness to learn from customers, data, technical constraints, and implementation teams.

Responsibilities

Define and drive the design vision for AI Platform experiences across Rippling, including product concepts, interaction patterns, and principles for AI-native workflows.
Establish reusable frameworks for AI interactions, agentic workflows, automation, human-in-the-loop review, transparency, trust, permissions, and control.
Lead large, ambiguous, cross-product design initiatives involving product, engineering, data, infrastructure, design, and go-to-market teams.
Partner with AI Platform product managers, engineering managers, product engineers, and design leaders to turn technical capabilities into intuitive and trustworthy user experiences.
Work hands-on with product pods and connect design patterns across the AI Platform roadmap and adjacent product areas.
Translate AI behaviors, model capabilities, evaluations, agentic workflows, and platform constraints into practical product patterns for teams to adopt.
Create high-fidelity prototypes, frameworks, written narratives, and decision-making materials to align executives, de-risk strategic bets, and help teams move quickly.
Raise the craft bar by coaching designers, reviewing work, and codifying scalable guidance and patterns.
Stay close to customers, customer-facing teams, competitors, and frontier AI developments to identify needs and inform long-term AI product strategy.
Shape enterprise AI experiences around real business workflows, sensitive data, approvals, accountability, and measurable customer value.