Product Integrity Specialist

KREWE•New Orleans, LA

2d•Onsite

About The Position

This role is responsible for ensuring the quality and integrity of KREWE products through comprehensive inspections, data management, and cross-functional collaboration. The specialist will partner with various teams to uphold brand standards, manage rework logistics, and maintain an immaculate workspace. The position requires a meticulous eye for detail, a strong understanding of luxury goods, and the ability to adhere to strict protocols and quality standards.

Requirements

Proven experience working with luxury goods, within a premium/luxury retail environment, or directly in product (accessories) development, demonstrating an inherent understanding of high-end market expectations.
A proven, disciplined ability to execute detail-oriented, repetitive luxury production tasks with impeccable accuracy.
Strong organizational skills paired with a structured, rigorous approach to process adherence.
A clear, proactive communicator who recognizes and escalates product issues early and confidently.
Ability to interpret detailed product specifications, read technical drawings, and strictly follow visual work instructions.
Ability to master and utilize basic inspection tools with precision.
Comfortable working across multiple digital platforms simultaneously.
Highly proficient in Google Suite and Microsoft Office, with a strong preference for candidates experienced in ERP and Project Management software.
Flexibility to work extended hours during peak production seasons and high-volume business demands.
Physically able to stand in our creative workspace for extended periods and capable of lifting or moving product boxes weighing up to 30 lbs.
A proactive desire to champion and adhere to elite brand standards within a structured, repetitive, and impactful role.
A keen, unwavering eye for detail and a deep, intrinsic regard for company quality standards.

Responsibilities

Perform comprehensive quality inspections across all KREWE products to ensure strict compliance with established tolerance standards and technical specifications.
Partner closely with Design, Planning, and Manufacturing teams to communicate product feedback, analyze defect trends, and optimize the production lifecycle.
Accurately document and maintain detailed inspection results and activity logs in a timely manner, including tracking specific rejection reasons by SKU.
Adhere to defined escalation protocols for any tolerance failures or design deviations.
Communicate quality nuances, rejects, and precise rework requirements to internal and external partners clearly and promptly.
Assist in the intentional repackaging and shipping of rework items, managing credit requests seamlessly where needed.
Conduct ongoing, systematic audits of stored inventory to guarantee product integrity is flawlessly maintained over time and consistently meets our brand standards.
Support the careful inspection of disposition products and expertly determine product grading when needed.
Maintain elevated standards of organization and cleanliness throughout all designated workspaces to ensure luxury products are effortlessly identifiable and workflows remain efficient.
Ensure that defective or unusable products are properly documented and elegantly dispositioned in accordance with damaged goods procedures.
Firmly adhere to all company safety policies and high-level operational standards.
Support special creative projects and evolving operational needs as required by business and fashion cycle demands.