Product Information Specialist
About The Position
The Product Information Specialist is the subject matter expert for Electrolux’s Product Information Management (PIM) and Digital Asset Management (DAM) platforms. The role oversees the accuracy, governance, and distribution of product content across digital channels and supports product launches, content workflows, digital asset management, and publishing activities. The goal is to ensure consistent, high-quality product information for internal stakeholders, external partners, and consumers. This position is based at Electrolux Group’s Charlotte, North Carolina headquarters under a hybrid work policy. It reports to the Senior Manager of Digital Enablement.
Requirements
- High school diploma or GED.
- At least 2 years of experience supporting product information, digital asset management, content management, eCommerce, or related business systems.
- Experience working with Product Information Management (PIM), Digital Asset Management (DAM), Content Management Systems (CMS), or similar enterprise applications.
- Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint.
- Ability to manage multiple priorities, learn new systems quickly, and communicate effectively with cross-functional stakeholders.
Responsibilities
- Serve as the day-to-day administrator and subject matter expert for Product Information Management (PIM) and Digital Asset Management (DAM) systems.
- Manage digital assets, including uploads, metadata tagging, product associations, and organization according to governance standards.
- Maintain and configure product information, including product setup, classification, channel alignment, workflow management, and publishing readiness.
- Own the end-to-end product content change management process to ensure updates are accurately captured, approved, and deployed.
- Publish, update, and maintain product content across company websites and digital commerce channels.
- Provide business support to PIM and DAM users by troubleshooting system issues, resolving data discrepancies, and coordinating with technical teams as needed.
- Develop and deliver user training, documentation, and best practices to support system adoption and data quality.
- Monitor and audit product information and digital assets for accuracy, consistency, compliance, and alignment with business requirements.
Benefits
- Flexible work hours and a hybrid work environment.
- Medical, dental, vision, and life insurance.
- Competitive holiday and vacation time off program.
- Retirement Savings Plan (401(k)) with relevant company contribution.
- Discounted products and an Employee Assistance Program (EAP) upon hire.
- Tuition reimbursement after 12 months of service.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
